Field Service Engineer

Nilfisk; Aberdeen City; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading supplier of cleaning equipment is seeking a Field Service Engineer based in Aberdeen City. The successful candidate will be responsible for demonstrating and installing equipment as well as performing repairs at client sites. This role entails only weekday work and offers extensive training and support. Ideal candidates will possess strong communication skills and a thorough understanding of industrial cleaning machines.

Benefits

Company pension scheme

Annual leave allowance

Staff discount on products

Full uniform provided

Bonus/Commission

No weekend work

Qualifications

• Strong understanding of industrial cleaning equipment and troubleshooting.
• Ability to communicate effectively with clients and understand their needs.
• Experience in managing time and prioritizing tasks.

Responsibilities

• Complete repairs within contracted service level agreements.
• Maintain detailed reports on site visits and updates to jobs.
• Order parts and maintain van stock levels.

Skills

Understanding of industrial cleaning equipment

Effective communication skills

Problem-solving abilities

Time management

Attention to detail

Adaptability to different environments

Team collaboration

Job description

The Benefits

• Enrolment in the SimplyHealth Plan to help cover medical, dental, and other health costs with 24/7 GP and mental health support.
• Company pension scheme and annual leave allowance.
• Staff discount on consumer products.
• Full uniform provided on starting and an annual uniform allowance.
• Choice to use company van for personal use.
• Bonus/Commission.
• Annual merit award.
• No weekend work – office hours Mon-Fri.

The Role

Are you looking for a change and a great career opportunity with a company that is dedicated to delivering excellence? Then look no further – Nilfisk needs you!

At Nilfisk, we are one of the UK's leading suppliers of industrial cleaning equipment, and we are recruiting for a suitable person to undertake a dual role within the company. The roles include demonstrating and installation of our products at client sites along with staff training and then also as a Field Service Engineer, you\'ll be working on customer sites throughout Central Scotland, making sure that everything is running smoothly.

Your role will involve completing all repairs within contracted service level agreements, which means you\'ll be making follow-up calls to install additional parts, performing Portable Appliance Tests (PAT), and carrying out scheduled planned maintenance services.

We’ll equip you with everything you need – a van, mobile phone, iPad, uniform, and training. And the best part – you’ll only be working weekdays!

Key Responsibilities

• Always follow all workplace procedures correctly, including Health and Safety rules and technician procedures.
• Capture correct client data and make updates to jobs in real-time.
• Provide accurate and detailed reports on every site visit.
• Order parts via our central database and maintain van stock levels.
• Uphold the condition of the company vehicle to a high standard.

Demonstration/Installation Responsibilities

• Liaising with sales colleagues to deliver equipment to customers\' sites.
• Maintain demonstration machines after use.
• Speak clearly and confidently to groups of people when installing and training on equipment.

The Company

Nilfisk is a leading global supplier of industrial cleaning equipment, with a mission to deliver innovative and sustainable cleaning solutions to businesses worldwide. Our dedicated team of professionals works tirelessly to provide exceptional customer service and support, ensuring that our clients receive the highest quality products and services.

The Person

The key skills and qualities of a Field Service Engineer are:

• A strong understanding of industrial cleaning equipment and the ability to troubleshoot and repair various types of machines.
• Communicate effectively with clients, understand their needs, and provide excellent customer service.
• Analyse problems and develop effective solutions in a timely manner.
• Manage time effectively, prioritize tasks, and meet deadlines.
• Ability to pay close attention to detail, ensuring that all repairs and maintenance work are completed to a high standard.
• Adapt to different work environments, working with different machines and equipment.
• Work well with others, collaborating with colleagues to achieve common goals.

If you want a challenge and are ready to take your career to the next level, we want to hear from you. Apply to be a Field Service Engineer with Nilfisk today, and let\'s clean up the world together!

Please click the apply now button. If you have any questions please contact Paul McEleney, Regional Service Manager, at [e-mail].

To adhere to all Nilfisk policies and procedures including the Code of Conduct and attend or update any mandatory training, as necessary.

Be aware of responsibilities under the Health & Safety at Work Act (1974) to ensure safety procedures are carried out to maintain a safe environment for employees and visitors.

Take relevant actions to protect the environment and climate in line with the Environmental Management System (EMS).

Understand and adhere to legal obligations under the Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR) in respect of data privacy and security.

Let’s create a cleaner future together