Field Sales Agent

Wildanet; Yate Rocks; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

A regional internet service provider is seeking a motivated Field Sales Agent to drive service uptake through cold calling and relationship building. Candidates should possess strong customer service skills, a driving license, and the ability to work independently. This role involves flexible hours and travel across Cornwall with competitive benefits including a pension and training. Join a thriving team focused on delivering exceptional service!

Benefits

Company Pension

Employee Assistance Programme

Flexi working hours

Bespoke Training & Development Plan

Complimentary tea and coffee

Attractive holiday package

Free Broadband after probation

Qualifications

• Basic IT skills with a willingness to learn new systems.
• Experience in a target-driven sales environment is preferred.
• Driving license and access to own vehicle are essential.

Responsibilities

• Conduct cold calls to potential customers in their homes.
• Create and manage a pipeline of leads through customer interactions.
• Respond to customer inquiries regarding products and services.
• Schedule customer installation appointments.
• Attend sales events and team training sessions.

Skills

Drive for success

Customer centric

Self-motivation

Ability to overcome objections

Confidence in communication

Education

Functional Skills level 2 in Maths and English

Job description

Role Purpose

The primary purpose of the Field Sales Agent is to secure the company’s growth through selling Wildanet’s internet service and associated products to potential future customers.

Main Responsibilities

The Field Sales Agent is responsible for contributing to the wider teams objectives and delivering their individual sales targets through cold calling at consumers homes. This will include upselling to higher sales packages (where appropriate), selling value added sales and being the face for the Wildanet brand.

Key Activities

While duties and responsibilities will vary, they typically include:

• Cold calling at customers home addresses throughout Cornwall & Devon to encourage individuals to join our quality service.
• Creating and nurturing your own leads pipelines, through meaningful conversations with customers.
• Answering customer questions about the features and benefits of our products and services.
• Updating and maintaining records and customer requirements through an automated sales system
• Taking customer bookings for installations
• Attending sales events across Cornwall and Devon.
• Participating in team meetings and training sessions.

Essential Person Specification

Knowledge

• Basic IT skills, with confidence to learn new systems.
• General understanding of Broadband market and products (full training will be given)

Skills/Attributes

• Drive for success and exceeding set targets.
• A high level of self-motivation and resilience.
• Ability to overcome customer objections.
• Customer centric, proactively creating positive experience for the customer.
• Ability to work independently as well as part of a Team.
• Confidence speaking to customers to build relationship, identifying customer their needs through conversation.

Experience

• Previous sales experience is an advantage.
• Experience of working in a target driven environment, performance is measured on secured sales.

Qualifications

• Functional Skills level 2 in Maths and English
• Driving license & access to own vehicle is essential

Circumstances

• This role will primarily involve travelling throughout Cornwall and on occasion Devon.
• There may be situations where you may be met with resistance and rejection from customers.
• Exposure to all weather condition as there is significant outside sales activity as part of this role.
• Working pattern from 11am to 7pm and will include weekends and later evenings, over a rota system. Part time hours can also be provided to suit personal commitments.

Additional Benefits

• Company Pension / Employee Assistance Programme for you and your family
• Eyecare Vouchers
• Flexi working hours
• Bespoke Training & Development Plan
• Spontaneous Awards
• Enhanced Sick, Family leave and Statutory Leave
• Flu Jabs
• Death in Service Benefit
• Paid leave for charity support
• Complimentary tea and coffee in the office
• Attractive holiday package
• Free Broadband (after probation has been passed).

Equality of opportunity and inclusivity is fundamental to the vision and values of Wildanet. The principles of equality and diversity are at the heart of Wildanet's work and are supported by appropriate employment policies, procedures and good practice.

Wildanet is a thriving and growing internet provider bringing superfast and super-reliable service to homes and businesses throughout the region. Our aim is to attract, develop and retain colleagues with a unique combination of local knowledge and technical expertise who put the customer at the heart of the business.

Wildanet, building careers from the Southwest to anywhere.