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Field Representative

Novax Recruitment Ltd

City Of London

On-site

GBP 27,000 - 32,000

Full time

Today
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Job summary

A leading recruitment agency is seeking dedicated Field Representatives to join a fast-growing organisation in the South West London area. Successful candidates will conduct a range of field activities, engaging with customers and ensuring compliance with industry standards. An excellent opportunity for individuals with strong communication skills and a proactive attitude, offering a competitive salary along with uncapped monthly bonuses and benefits.

Benefits

Uncapped monthly bonuses
28 days annual leave
Company vehicle
Private pension scheme
Regular training and coaching

Qualifications

  • Full UK driving licence held for at least 2 years.
  • Clean DBS record, no CCJs or IVAs.
  • Ability to work independently and meet targets.

Responsibilities

  • Conduct meter inspection visits to ensure compliance.
  • Engage with customers to resolve issues.
  • Attend court hearings to obtain Rights of Entry Warrants.
  • Supervise utility isolations alongside engineers.
  • Complete and submit visit reports within deadlines.

Skills

Excellent interpersonal and written communication skills
Self-motivated and proactive attitude
Experience in debt recovery or customer service
Job description

Field Representative Salary: £30,250 per annum Location: South West London

Novax Recruitment are seeking dedicated Field Representatives to join one of the UK's most forward-thinking field services providers. This is an excellent opportunity to build a long-term career within a professional, supportive, and fast-growing organisation.

The Role

You’ll be responsible for visiting properties to carry out a range of field-based activities, including:

  • Conducting pre-disconnection and meter inspection visits in line with company and industry standards.
  • Engaging with customers to resolve issues, verify details, and negotiate fair payment solutions.
  • Attending court hearings to obtain Rights of Entry Warrants.
  • Supervising utility isolations alongside engineers and locksmiths.
  • Reporting vulnerabilities, safety concerns, and customer feedback accurately and promptly.
  • Ensuring visit reports are completed and submitted within agreed deadlines.

This role demands professionalism, empathy, and excellent communication skills - every visit offers an opportunity to make a genuine difference.

What You’ll Need
  • Full UK driving licence held for at least 2 years (maximum of 6 penalty points).
  • Clean DBS record and no CCJs or IVAs.
  • Excellent interpersonal and written communication skills.
  • Previous experience in debt recovery, customer service, or conflict resolution is desirable but not essential.
  • A self‑motivated, proactive attitude with the ability to work independently and meet targets.
What’s on Offer
  • £27,550 basic salary plus uncapped monthly bonuses (£200-£800 average).
  • 28 days annual leave (including bank holidays), increasing with length of service.
  • Company vehicle (available for personal use, subject to BIK).
  • IT equipment and all necessary tools provided.
  • Private pension scheme and Employee Assistance Programme.
  • Regular training, coaching, and structured career development.
  • “Love to Shop” birthday voucher and early Friday finishes.
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