Field Operation Manager

Thames Water Utilities Limited; Little Chesterton; On-site; GBP 45,000; Full time

Job summary

A leading water utility company in the UK is seeking a Field Operations Manager to lead a multi-disciplined team in ensuring effective operational and maintenance delivery for sewage pumping stations. You will manage teams, drive performance, and uphold health and safety standards. The ideal candidate has strong leadership skills, a technical background, and experience in health and safety regulations. This position offers a competitive salary and various benefits.

Benefits

Car Allowance

26 days annual leave, increasing with service

Generous Pension Scheme

Flexible working arrangements

Qualifications

• Proven supervisory experience with strong leadership skills.
• Background in a process-related or technical industry is desirable.
• Solid understanding of Health and Safety at Work regulations.
• IT literate, with experience using SAP Click or similar systems.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead a multi-disciplined team delivering planned and reactive maintenance.
• Manage, control and report on an assigned budget.
• Conduct health and safety audits and ensure compliance.
• Plan and deliver work to technicians.
• Liaise with customers and stakeholders.

Skills

Leadership skills

Communication skills

Problem-solving abilities

Health and Safety knowledge

Stakeholder awareness

Tools

SAP Click

Job description

Overview

We are looking for a Field Operations Manager to join Thames Water permanently. You will lead a multi-disciplined team, carrying out Operational and Maintenance activities at Sewage Pumping Stations in the Thames Valley North area. You will be responsible for operational and maintenance delivery through the effective leadership and direction of resources to achieve set performance and expenditure targets, quality standards and statutory requirements. Base Location: Oxford, Bicester, Abingdon, Banbury.

What makes this role unique?

You will join a team recognised for operational expertise across a wide geographical area, providing critical services to Waste Pumping Assets. This role will support the development of Field Technicians and maintain awareness of the maintenance needs of Sewage Pumping Stations. You will manage teams with a wide range of operational, mechanical and electrical expertise. Field Operations Managers are people experts who drive team performance while ensuring health, safety and quality standards are maintained.

What will this role involve?

• Lead a multi-disciplined team delivering planned and reactive maintenance for approximately 325 pumping stations across the Thames Valley North area.
• Lead, coach and develop people to fulfil the business needs.
• Champion change through a passion for continuous improvement, promoting best practice ways of working and sharing local knowledge.
• Manage, control and report on an assigned budget, including contributing to budgetary planning to ensure that financial targets are met.
• Assist with developing risk assessment and Safe Systems of Work for complex work activities.
• Conduct health and safety audits and demonstrate adherence to health and safety policies with a clear commitment to continually improving health and safety of people and sites.
• Work in an area alongside a Field Operations Manager and a team of technicians with a wide variety of skillsets ranging from unskilled through to mechanical, electrical and ICA.
• Waste Control Centre – Monitor telemetry.
• Planning and Scheduling – Plan and deliver work to the technician.
• Liaising with customers and customer representatives, including the council.
• Support development of risk assessments and Safe Systems of Work for complex activities.

Qualifications and skills

• Proven supervisory experience with strong leadership skills.
• Background in a process-related or technical industry is desirable.
• Solid understanding of Health and Safety at Work regulations.
• IT literate, with experience using SAP Click or similar systems.
• Excellent communication and interpersonal skills across all levels.
• High attention to detail and strong problem-solving abilities.
• Good business and stakeholder awareness.
• Team player with strong influencing skills and ability to work independently.
• Flexible and proactive approach to work.
• Full, current UK driving licence required.

Disability Confident

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

About Thames Water

We’re the UK's largest water and wastewater company, with more than 16 million customers relying on us daily. We aim to build a better future for all, helping customers, communities, people, and the planet to thrive. It’s a big job and we’re committed to making a difference and growing with our people.

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference. We offer meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference, we’ll support you every step of the way. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want you to feel supported throughout the recruitment process. If you need any adjustments, let us know.

Crises and front-line support

When a crisis happens, we rally to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline. Full training will be provided. This is a rewarding experience and a great way to learn more about our business and meet colleagues.

Notes

Disclaimer: due to high application volumes we may close the advert earlier than the advertised date, so please apply as soon as possible to avoid disappointment.

Salary and Benefits

• Salary up to £45,000 per annum, depending on skills and experience.
• Car Allowance
• Annual leave: 26 days per year, increasing to 30 with length of service (plus bank holidays).
• Generous Pension Scheme through AON.
• Benefits on Tap: discounts, cashback and instant vouchers.
• Generous Paternity Leave: including 4 weeks paid and optional 2 weeks unpaid.
• Enhanced Maternity Leave: 26 weeks full pay and 13 weeks half pay.
• Ongoing performance development reviews.
• Wider benefits scheme including our benefits hub with offers and wellbeing resources.