Field Maintenance Engineer OTE 50K in Gorseinon

Verisure; Gorseinon; On-site; GBP 27,000 - 50,000; Full time

Job summary

A leading security solutions provider is seeking a Field Service Engineer in Swansea. Responsibilities include customer property examinations, security system installations, and troubleshooting. Ideal candidates will possess strong communication skills, a clean driving license, and a passion for technology. This role offers a competitive salary and comprehensive benefits, including a company van and uncapped commission.

Benefits

Company van provided with optional personal use

Fuel card for business miles

Company smartphone

Birthday off

Uncapped commission scheme

Employee alarm discount programme

Gym Flex

Pension plan

Private Health Care plan

Career progression opportunities

PerkBox discounts

Qualifications

• Strong English communication skills and a good team player.
• Ability to make effective and timely resolutions.
• Ability to use hand tools and competent with the usage of step ladders.
• A proactive and enthusiastic approach to work on maintenance.
• A clean manual driving licence.

Responsibilities

• Provide in-depth examination of customers' properties.
• Advise on the best security solutions.
• Installation and technical support for Verisure systems.
• Troubleshoot issues and manage stock materials.
• Provide outstanding customer service.

Skills

Strong English communication skills

Effective resolution skills

Hand tool usage

Proactive approach

Technology passion

Job description

Overview

Field Service Engineer

Location: Swansea

Full-time, Permanent

Salary: £27,937 basic increasing with role progression plus uncapped commission (up to 50k OTE)

Working Hours: 40 - 48 hours per week

Shift Pattern: 9am to 6pm & 11am to 8pm between Mon to Fri including bank holidays. Must be able to work Saturdays (one on, one off)

Holidays: 29 days annual leave increasing to 31 days after 1 year's service

We have an exciting new job opportunity open at Verisure Service for a Field Service Engineer!

DRIVERS LICENSE REQUIRED

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.

Responsibilities

• Provide in-depth examination of our customers property.
• Advise on the best security and safety solutions in order to design a system that meets their security needs & risks.
• Installation and technical support provided to Verisure security systems with a focus first time fix solutions.
• Deliver a detailed, informed walkthrough of the Verisure Alarm system.
• Trouble shooting any issues and repeat false alarms that may arise.
• Responsible for managing stock materials and company vehicle maintenance in line with schedules.
• Committed to providing outstanding expertise and customer service.

Requirements

• Strong English communication skills and a good team player
• Ability to make effective and timely resolutions
• Ability to use hand tools and competent with the usage of step ladders
• A proactive and enthusiastic approach to work on maintenance
• A clean manual driving licence
• A passion for technology

Benefits Package

• Company van provided with optional personal use
• Fuel card provided for business miles only
• Company smartphone
• Birthday off
• Uncapped commission scheme based on productivity
• Employee alarm discount programme
• Employee referral cash bonus scheme
• Gym Flex
• Pension plan
• Private Health Care plan
• Career progression with excellent growth opportunities.
• PerkBox - discounts at local restaurants, attractions, and retail outlets.

Verisure Career Opportunities

A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills.

Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.

Diversity & Inclusion

Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help

Ready to join our team

and make your dream job a reality? Apply today and we'll get in touch!

Be you. Be more. Be Verisure.

ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL

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