Field Key Account Leader – Waste Growth & Coaching

Safetykleen; Birmingham; On-site; GBP 55,000 - 70,000; Full time

Job summary

A leading cleaning and waste management company is seeking a Key Account Team Leader in Birmingham. You will lead and develop a team of Key Account Managers while managing a portfolio of strategic waste customers. The role requires strong account management experience, a proven record in customer retention, and effective coaching skills. The company offers a competitive salary with an OTE of £70,000, along with a comprehensive benefits package including health care and pension.

Benefits

£5,200 car allowance

25 days holiday plus Bank Holidays

5% Contributory Pension scheme

Private healthcare scheme

Enhanced maternity and paternity pay

Corporate discount scheme

Employee Assistance Program

Employee recognition program

Qualifications

• Proven experience in senior customer account management with a strong track record of retention and growth.
• Experience leading or managing a field-based team with a coaching-led style.
• Confident managing pipelines, KPIs, and forecasting.

Responsibilities

• Lead, coach, and develop a team of Key Account Managers.
• Manage a portfolio of strategic, multi-site waste customers.
• Ensure high service levels and identify growth and retention opportunities.

Skills

Account management

Sales leadership

Coaching and development

Customer retention

Pipeline management

Influencing skills

Job description

A leading cleaning and waste management company is seeking a Key Account Team Leader in Birmingham. You will lead and develop a team of Key Account Managers while managing a portfolio of strategic waste customers. The role requires strong account management experience, a proven record in customer retention, and effective coaching skills. The company offers a competitive salary with an OTE of £70,000, along with a comprehensive benefits package including health care and pension.