Field IT Engineer: Digital Connectivity & On‑Site Support

Moat Homes; Dartford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community-focused organization is seeking a Digital Field Support Engineer to oversee the installation of internet connectivity and digital alarm solutions across sites. The role involves direct user support, installation oversight, and maintaining IT infrastructure. Candidates should possess a full UK driving licence, relevant IT certifications, and strong competencies in Windows and PC hardware. This field-based position offers competitive salaries and opportunities for professional growth in a supportive team environment.

Benefits

Competitive salaries

Generous time off

Professional growth opportunities

Qualifications

• Full UK driving licence and access to a car every day.
• Relevant IT certifications preferred.

Responsibilities

• Support installation of new internet connectivity and digital alarm line solutions.
• Provide first- and second-line support for hardware and software issues.
• Upload accurate site and asset data into the IT Service Management system.

Skills

Windows client installation

PC hardware maintenance

Printer support

Microsoft Office applications

Internet technologies

Education

Good standard of general education

Tools

A+, Network+, MCDST or similar certifications

Job description

A community-focused organization is seeking a Digital Field Support Engineer to oversee the installation of internet connectivity and digital alarm solutions across sites. The role involves direct user support, installation oversight, and maintaining IT infrastructure. Candidates should possess a full UK driving licence, relevant IT certifications, and strong competencies in Windows and PC hardware. This field-based position offers competitive salaries and opportunities for professional growth in a supportive team environment.