Field Engineer

Pyramid Search; Chester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic engineering firm in Chester is seeking a Field / Customer Engineer to join their team. This role requires a good level of mechanical and electrical aptitude, with responsibilities including diagnosing faults and maintaining equipment. The firm offers full training, a company vehicle, and excellent benefits, including 30 days of holiday per year. Shift patterns are reasonable, making it an ideal opportunity for someone looking to advance their career in engineering or IT.

Benefits

Company vehicle for personal use

Fuel card

Tools/laptop/Android phone provided

Uniform and PPE provided

30 days holiday per year including bank holidays

Qualifications

• Good level of mechanical/electrical aptitude.
• Experience with Windows operating systems preferred.
• Ability to work independently.
• Full UK driving licence required.

Responsibilities

• Diagnose faults and make repairs on ATMs.
• Install and maintain equipment within the assigned territory.
• Resolve customer issues promptly and to satisfaction.

Skills

Mechanical aptitude

Electrical aptitude

Problem solving

Windows operating systems experience

Ability to work under pressure

Job description

Overview

This great organisation have an exciting opportunity for a Field / Customer Engineer to join their dynamic team. FULL TRAINING will be given.

The role will be to look after and work in and around the Chester and North Wales region.

Experience mending white goods has great transferable skills for this role and equally, a good level of mechanical / electrical aptitude is ideal for this position.

Also, If you have experience in and enjoy general PC hardware and software maintenance, working with Windows operating systems or generally enjoy taking things apart, mending and putting back together again this could be a great opportunity for you.

The role would suit an individual who is looking to advance their career in engineering/IT and gain hands-on experience in a thriving and supportive workplace.

Responsibilities

• Diagnosing faults, make repairs and to replace modules on ATM's.
• Installation, maintenance, and repairs on equipment within an assigned territory to ensure continuity of customer operations and a high levels of customer satisfaction
• Take responsibility and ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and in compliance with agreed upon Service Level Agreements

Candidate requirements

• Able to work on your own with minimal supervision and to be able to manage your time effectively and pro-actively
• Good level of mechanical / electrical aptitude
• Experience preferred with Windows operating systems
• Experience is preferred in break/fix, IT, computer/mechanical repair and basic computer hardware and software knowledge. but full training will be provided to the right candidate.
• Enjoys taking things apart and putting back together
• Have good problem solving skills
• Can work well under pressure
• Full UK driving licence

There are shifts patterns which are very reasonable and are listed below.

5 days working, 2 days off, with a day off either side if working over the weekend.

Typical shift hours are:

• 8am - 5pm
• 9.30am - 6pm
• 12pm - 9pm

This role comes with a company vehicle which can be used for personal use and a fuel card.

Tools/laptop/Android phone and all other required tools are provided

Uniform and PPE are also provided

Excellent company benefits which includes 30 days holiday per year (inc BH)