Field Engineer

JR United Kingdom; Bristol; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading defence technology company in Bristol is seeking a Field Systems Engineer to join their product delivery team. The role involves working closely with soldiers to capture and analyze training data, supporting technology deployments, and ensuring effective communication with various stakeholders. Ideal candidates will have excellent IT skills, a proactive approach, and the ability to thrive in dynamic environments. Competitive salary and benefits are offered alongside the opportunity to work with cutting-edge products in a growing sector.

Benefits

Competitive salary

Good benefits package

Opportunity to work internationally

Chance to work with cutting-edge technology

Qualifications

• Broad experience with strong technical skills required.
• A thorough, proactive approach with attention to detail is essential.
• Excellent communication skills for training delivery.

Responsibilities

• Support project delivery by installing and configuring software.
• Monitor service quality and engage with stakeholders at all levels.
• Embrace a culture of learning and effectively incorporate feedback.

Skills

IT skills

Communication skills

Problem-solving skills

Attention to detail

Ability to diagnose networking issues

Education

UK Driving Licence

Security clearances (or ability to obtain)

Tools

MDM management software

VPN configuration

DCHP and fixed IPs

A-TAK

Assembly and configuration tools

Job description

Social network you want to login/join with:

My growing defence client is seeking a Field Systems Engineer. Our client is a cutting-edge analytics/ defence technology company based in the Southwest. They have an office in Central Bristol and Wiltshire, they embrace hybrid working, but you will be required to travel depending on contract and customer demands. You will be part of the product delivery team working with soldiers to capture training data that provides insights on their individual and collective shooting performance.

We are looking for someone who enjoys to travel, has a practical and methodical approach and is excited to work with new technology.

To be successful in this role, broad experience is beneficial with strong technical skills and interests, you will also need excellent communication and collaboration skills to be able to work with colleagues, both in delivery and with the development team.Join our team and bring your expertise to the table, where you will:

• Support project delivery by installing software onto our hardware, configuring and testing
• Work across our products and services by advising on and supporting all communication and
information system matters.
• Be responsive and proactive in monitoring the quality of service when delivering to a
customer and be confident in your problem-solving skills and self-awareness about when to
seek advice or support.
• Communicate and effectively engage with stakeholders at all levels whether they are internal
engineers, soldiers on a training exercise or senior decision makers.
• Embrace a culture of learning by remaining open to feedback and incorporating this feedback
into your approach to effectively deliver.

We expect you to have the following:

• Excellent IT skills and an appetite to understand and utilise new and advancing technology.
o Knowledge of deploying IP based networks using DCHP and fixed IPs.
o Knowledge of being able to remote into devices locally and over networks.
o Ability to diagnose and solve networking issues.
o Ability to configure VPNs and add clients to a system.
o Knowledge of MDM management software.
• The ability to work in austere environments with minimal support and equipment to meet a
customer need.
• An approach to work that is thorough, has attention to detail and is proactive.
• Excellent communication skills to deliver effective training to the customer and end user.
• Knowledge of A-TAK, deploying servers and plugins.
• Appropriate security clearances, or ability to obtain them.
• A UK Driving Licence

Whilst not necessary to apply, we'd love you to also have:
• Experience of working internationally.
• Ability to configure, deploy and manage deployable networks (e.g. unifi).
• Experience of hardware configuration and assembly.
• Qualifications in training delivery.
• Experience of working in or with the defence sector.

Competitive salary and good benefits package on offer, plus the chance to work for a forward-thinking defence company, delivering cutting edge products to a growing sector.