Field Application Engineer

Get Staffed Online Recruitment Limited; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is looking for a Field Application Engineer to support UK customers with broadband and wireless communication solutions. The successful candidate will act as a technical liaison, provide on-site assistance, and contribute to successful product deployments. Ideal applicants have 3-5 years of experience in networking, a degree in a technical field, and strong problem-solving skills. A competitive salary and professional development opportunities are offered.

Benefits

Opportunity to work with advanced technologies

Supportive work environment

Professional development opportunities

Qualifications

• 3-5+ years of experience in the networking or broadband industry.
• Solid understanding of software development and testing principles.
• Hands-on experience with broadband networks.

Responsibilities

• Provide technical support and on-site assistance to customers.
• Act as the key technical liaison between customers and sales teams.
• Deliver product demos, training, and troubleshooting.

Skills

Customer-focused approach

Technical capability

Problem-solving ability

Clear communication skills

Knowledge of networking technologies

Education

Degree in Computer Science, Electrical/Electronic Engineering, or related field

Tools

Python

Linux

JIRA

Job description

Field Application Engineer (FAE)

Annual salary : £40,000 to £60,000, depending on experience.

Work location : Adastal Park, Ipswich

The Role

Our client is a global provider of broadband and wireless communication solutions. They are looking for a Field Application Engineer to support their UK customers and ensure the successful deployment of their networking devices. In this role, you will work closely with international R&D teams and Telecom Operators, providing technical expertise throughout the product lifecycle.

They are seeking a motivated Field Application Engineer to support customers across the UK, working with cutting-edge networking and broadband solutions developed by their global engineering teams.

You will

• Provide technical support and on-site assistance to customers and channel partners.
• Act as the key technical liaison between customers, sales teams and R&D.
• Deliver product demos, training and troubleshooting.
• Support both pre-sales and post-sales activities, ensuring smooth deployment and high customer satisfaction.

About You

You are a customer-focused Engineer with strong technical capability and clear, confident communication skills. You enjoy solving complex issues, working independently, and supporting customers both remotely and on-site.

You Ideally Have

• A degree in Computer Science, Electrical / Electronic Engineering, or a related field.
• Knowledge of networking, broadband, routers / gateways, and wireless technologies.
• Strong analytical and problem-solving abilities.
• Experience in field support or customer-facing engineering roles (preferred).
• Willingness to travel to customer sites when required.

Essential Requirements

• 3 – 5+ years of experience in the networking or broadband industry.
• A solid understanding of software development and testing principles.Hands-on experience with broadband networks.
• Proficiency in Python, scripting, and Linux.

Nice To Have

• Experience with Wi‑Fi, VoIP, or IoT technologies.
• Familiarity with ACS / TR-069 and TR-181 testing and management in lab or production environments.
• Experience with defect‑tracking systems such as JIRA.

What Our Client Offers

• Opportunity to work with advanced networking and broadband technologies.
• Competitive salary aligned with UK engineering roles.
• Supportive environment with opportunities for professional development.
• Close collaboration with global teams and exposure to real‑world deployments.

How To Apply

Please submit your CV and a self‑introduction materials Cover Letter now.

Equal Opportunities

Our client is an equal‑opportunity employer and welcome applications from all qualified individuals regardless of age, gender, ethnicity, disability, religion, or sexual orientation.