FI production Support

Talan; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global consulting firm is seeking a highly skilled FI Production Support Analyst to join their team in London. In this role, you will be responsible for providing support for Fixed Income trading systems and ensuring the stability of critical financial applications. The ideal candidate will have expertise in the FI domain and advanced skills in Linux system administration, along with experience in production support within investment banking. A strong command of the ION trading platform is essential for success in this position.

Qualifications

• Strong understanding of FI trading workflows and products.
• Proficiency in Linux systems administration and troubleshooting.
• Hands-on experience with ION trading platform, including support.

Responsibilities

• Provide Level 2/3 support for Fixed Income trading systems.
• Monitor and support critical FI production environments.
• Collaborate with teams to resolve issues quickly.

Skills

Fixed Income (FI) domain expertise

Advanced knowledge of Red Hat Enterprise Linux (RHEL)

Linux systems administration

Shell scripting

Problem-solving skills

Experience with ION trading platform

Analytical skills

Tools

Python

Perl

MQ

Solace

Kafka

Jenkins

Ansible

Git

Job description

Company Description

For more than 20years, Talan has been advising companies and administrations, supporting them and implementing their transformation projects in the UK and abroad. With a presence on four continents and a headcount of 6000 consultants, our ambition is to reach the billion turnover by the end of 2025.

In the UK, Talan count 500 employees on several sites, the main being: London, Edinburgh and Leeds

Job Description

Talan Consulting is seeking a highly skilled FI Production Support Analyst to join our team and work with one of our prestigious investment banking partners in London. This role is ideal for a technically strong and proactive individual who thrives in high-pressure environments and is committed to maintaining the stability and performance of critical financial systems.

Key Responsibilities

• Provide day-to-day Level 2/3 support for Fixed Income (FI) trading and post-trade systems.

• Monitor and support critical FI production environments, ensuring high availability and optimal performance.

• Collaborate closely with development, infrastructure, and front-office teams to identify and resolve issues quickly.

• Perform root cause analysis and provide long-term solutions to recurring problems.

• Support ION trading platform integrations and configurations.

• Maintain and improve automation tools and monitoring solutions.

• Participate in incident and change management processes in alignment with ITIL standards.

Qualifications

Must-Have Skills & Experience

• Fixed Income (FI) domain expertise – strong understanding of FI trading workflows and products.

• Advanced knowledge of Red Hat Enterprise Linux (RHEL) and strong command-line skills.

• Proficiency in Linux systems administration, shell scripting, and system troubleshooting.

• Hands-on experience with the ION trading platform, including deployment, configuration, and support.

• Strong problem-solving and analytical skills with the ability to handle critical incidents calmly and efficiently.

• Experience working in a production support environment within investment banking or financial services.

Nice-to-Have

• Experience with scripting languages (Python, Perl, etc.).

• Familiarity with messaging systems like MQ, Solace, or Kafka.

• Exposure to DevOps tools (e.g., Jenkins, Ansible, Git).

• Knowledge of ITIL frameworks and best practices.