Fast Fit Centre Service Advisor

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Tendring; On-site; GBP 32,000 - 40,000; Full time

Job summary

A leading automotive service company in Clacton-on-Sea is seeking an experienced Service Advisor. You will be the first point of contact for customers, offering advice and booking services in a busy environment. Responsibilities include customer inquiries, liaising with technicians, and processing payments. The ideal candidate will have experience in the motor trade, strong communication skills, and a full UK driving licence. Competitive salary of £32,000–£40,000 plus bonuses, along with career development opportunities.

Benefits

Ongoing manufacturer and brand training

Supportive team environment with opportunities for progression

Work for a respected fast fit brand with a loyal customer base

Qualifications

• Previous experience as a Service Advisor, Fast Fit Advisor, or in a similar customer service role within the motor trade.
• Strong communication and customer service skills.
• Confident handling busy workloads and prioritising effectively.
• Knowledge of automotive service processes and terminology.
• Team player with a positive, proactive attitude.
• Full UK Driving Licence essential.

Responsibilities

• Welcome customers and handle service enquiries in person and over the phone.
• Book vehicles in for service, maintenance, and repair work.
• Liaise with technicians and keep customers updated on progress.
• Provide clear explanations of work required and completed.
• Identify and upsell additional services, repairs, or products when appropriate.
• Accurately raise job cards, invoices, and process payments.
• Ensure every customer receives professional, friendly, and efficient service.

Skills

Customer service skills

Communication skills

Knowledge of automotive service processes

Organisational skills

Team player

Full UK Driving Licence

Job description

Service Advisor – Fast Fit Centre
Location: Clacton-on-Sea
£32,000–£40,000 basic (DOE) + Team Bonus
Full-time | Permanent | Week 1: Monday to Friday, 08:00 – 18:00 | Week 2: Monday to Saturday, 08:00 – 18:00

The Role

A fantastic opportunity has arisen for an experienced Service Advisor to join a leading fast fit brand in Clacton-on-Sea.

You’ll be the first point of contact for customers, providing clear advice, efficient service booking, and a friendly, professional experience every time. Working in a busy and customer-focused environment, you’ll play a key role in ensuring the smooth day-to-day operation of the service department.

If you’re an organised, customer-driven individual with a background in the motor industry — this role offers stability, strong earnings, and great career prospects.

Key Responsibilities

• Welcome customers and handle service enquiries in person and over the phone

• Book vehicles in for service, maintenance, and repair work

• Liaise with technicians and keep customers updated on progress

• Provide clear explanations of work required and completed

• Identify and upsell additional services, repairs, or products when appropriate

• Accurately raise job cards, invoices, and process payments

• Ensure every customer receives professional, friendly, and efficient service

Your Background & Skills

• Previous experience as a Service Advisor, Fast Fit Advisor, or in a similar customer service role within the motor trade

• Strong communication and customer service skills

• Confident handling busy workloads and prioritising effectively

• Knowledge of automotive service processes and terminology

• Team player with a positive, proactive attitude

• Full UK Driving Licence essential

Benefits

• £32,000–£40,000 basic salary (DOE) + Team Bonus

• Ongoing manufacturer and brand training

• Supportive team environment with opportunities for progression

• Work for a respected fast fit brand with a loyal customer base

Apply now to join a successful fast fit centre in Clacton-on-Sea as a Service Advisor, where your people skills, organisation, and enthusiasm will be rewarded with excellent earnings, training, and career development.