Family Support Worker

Surrey County Council; Borough of Runnymede; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

A partnership organization based in Runnymede is seeking a Family Support Worker to provide intensive support to families with complex needs. The role involves holding a caseload of 12 to 15 families, advocating for children's rights, and facilitating evidence-based group work programs. Applicants should have knowledge of safeguarding procedures and experience in mentoring. A driving license and access to a car are essential. This role offers a competitive salary ranging from £28,124 to £37,116 per annum.

Benefits

Annual leave entitlement

Group Personal Pension contribution

Death in service cover

Qualifications

• Experience working with families having complex needs.
• Driving license and access to a car essential.
• Experience in advocacy for children's rights.

Responsibilities

• Support families with complex needs.
• Hold a caseload of 12 to 15 families.
• Facilitate group work programs.

Skills

Knowledge of safeguarding procedures

Ability to mentor families

Conducting assessments

Evidence-based group work

Advocacy for children

Job description

• Category: Care - Children and Young People
• Contract type: Permanent
• Working hours: 37 hours per week
• Posted on: 12 December 2025
• Directorate: Partnership
• Location: Barnardo's Surrey Family Centres - Runnymede

Description

Please note that this vacancy is not part of Surrey County Council, we are advertising this on behalf of a partnership organisation.

The salary range for this role is £28,124 to £37,116 per annum based on a 37 hour working week.

Rewards and Benefits

• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata.
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension

For Full Benefits please refer to Barnardo's job site.

About the Organisation

For over 150 years, Barnardo's have been here for the children and young people who need us most – bringing love, care and hope into their lives and giving them a place where they feel they belong. We are here because too many children and young people across the UK are missing out on a good childhood, and on the opportunity to thrive when they become adults.

We'll continue to be here for as long as we're needed – working with children and young people to be safe, happy, healthy and hopeful.

We will never, ever give up on the things that matter to them - and we'll do everything we can to give them a place where they feel like they belong.

As Barnardo's Family Centres we have supportive and inclusive teams. We are a fully funded service, commissioned by Surrey County Council, to deliver their Early Help Programme to families with 0-19 aged children.

About the Role

Do you want to work for the UK's largest children's charity?

Can you build trust and offer intensive support to families?

Can you coach and mentor families through a process of change?

Do you have knowledge & experience of working within safeguarding procedures?

Are you skilled at conducting assessments & developing intervention plans that improve family resilience?

Do you want to work with a supportive, committed and passionate team?

If you have answered YES to the above questions, you may just be the person we are looking for!

You will be required to:

• Support families with complex and multiple needs
• Hold a caseload of 12 to 15 families
• Advocate for children and ensure their voices are heard and that their lived experiences lead the focused work
• Facilitate evidence-based group work programmes and courses

You will be based at Runnymede Family Centre and will be required to travel throughout the borough. Please also note that as this position requires locality work in the Runnymede district of Surrey, a driving licence and access to a car are essential

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible

Additional information

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

The close date for this advert is 21.12.2025 with interviews planned to follow.

To apply for this role, please click HERE .