Family Hub Receptionist & Admin Support

HCRG Care Group; Chelmsford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community health services provider in Chelmsford is seeking a Healthy Family Team Receptionist to be the first point of contact for clients entering the Family Hub. This role is essential in creating a supportive environment for families, assisting with operations, and managing administrative tasks. Key responsibilities include handling communications, maintaining records, and providing IT support. The ideal candidate will possess strong interpersonal skills and be organized, making a difference in their community while enjoying various benefits, including a starting salary of £23,875 and access to a pension scheme.

Benefits

Group pension access

Free beverages

Discount membership

Access to wages as earned

Mental and physical wellbeing support

Continuing professional development opportunities

Qualifications

• General office experience handling sensitive and confidential information.
• Experience with diary management.
• Familiarity with office administration and patient needs.

Responsibilities

• Produce SystmOne reports and complete administrative tasks.
• Support administration functions across Essex.
• Professionally handle sensitive communications with clients.

Skills

Strong numeracy and literacy skills

Competent in IT

Excellent interpersonal skills

Organizational skills

Attention to detail

Professional telephone manner

Education

ECDL or equivalent qualification

Tools

Microsoft Office

SystmOne

Job description

A community health services provider in Chelmsford is seeking a Healthy Family Team Receptionist to be the first point of contact for clients entering the Family Hub. This role is essential in creating a supportive environment for families, assisting with operations, and managing administrative tasks. Key responsibilities include handling communications, maintaining records, and providing IT support. The ideal candidate will possess strong interpersonal skills and be organized, making a difference in their community while enjoying various benefits, including a starting salary of £23,875 and access to a pension scheme.