Family Hub Connector – Parental Mental Health Service (PMHS)

London Borough of Richmond upon Thames and London Borough of Wandsworth; Greater London; On-site; GBP 35,000 - 43,000; Full time

Job summary

A governmental organization in London is seeking a Family Hub Connector to provide support for parental mental health within families. The ideal candidate will lead various interventions and collaborate with agencies to ensure comprehensive family assistance. Key qualifications include a Level 3 qualification in social work or a related field and experience delivering activities for children. This is a full-time position in a supportive and inclusive environment, emphasizing the importance of equal opportunities and community welfare.

Benefits

40 days annual leave

Flexible working

Generous pension plan

Qualifications

• Experience in casework and delivering group‑based interventions to families.
• Experience in risk management and escalation.
• Prior experience in using IT for recording work and communication.

Responsibilities

• Lead and deliver interventions to support families focusing on parental mental health.
• Provide direct family support, plan play sessions, and supervise staff.
• Collaborate with multi‑agency partners for holistic family support.

Skills

Planning and delivering play‑based activities for children aged 0–12

Knowledge of safeguarding practices

Experience supporting parents with mental health challenges

Excellent verbal and written communication skills

Ability to engage with 'seldom heard' families

Commitment to equal opportunities

Education

Level 3 qualification or higher in social work, childcare, education

Job description

Family Hub Connector – Parental Mental Health Service (PMHS)

£35,391 – £42,888 per annum

Permanent

Full Time (36 hours)

Wandsworth, London

Expected to work across the Wandsworth borough

Are you passionate about supporting children and families by leading and delivering a range of interventions?

The Parental Mental Health Service (PMHS) is part of Wandsworth Council's Early Help Division, offering targeted support to families where parental mental health challenges may affect children’s well‑being, development, and safety. The service focuses on early intervention and prevention, delivering Tier 1 mental health support to parents through one‑to‑one sessions, group work and brief interventions, with referrals to specialist services where needed. Weekly sessions are held across Roehampton, Battersea, and Tooting at local venues, ensuring accessibility for families.

About the role

As a Family Hub Connector, you will lead and deliver a wide range of interventions to support families, with a focus on parental mental health. Working as part of Wandsworth Council’s Family Hub Offer, you will provide direct family support, plan play sessions, oversee social work student placements, and deliver supervision to staff. You will help parents develop their parenting skills, improve mental health outcomes, and ensure children have the best start in life.

You will work collaboratively with multi‑agency partners, including health, education and social care to ensure families receive holistic and tailored support. You will support children from conception to 19 years (or up to 25 years for those with special educational needs and disabilities), aligning your work with Wandsworth Council’s values.

Essential Qualifications, Skills and Experience

• A recognised Level 3 qualification or higher in social work, childcare, education, or a related field.
• Experience planning and delivering play‑based activities for children aged 0–12, informed by the EYFS framework.
• Knowledge and experience of safeguarding practices, including risk management and escalation.
• Experience supporting parents with mental health challenges and delivering evidence‑based interventions.
• Excellent verbal, written, and IT skills for recording work and communicating effectively with families and professionals.
• Ability to engage and build relationships with families, including those who are ‘seldom heard’.
• A commitment to equal opportunities and an understanding of the impact of deprivation and discrimination on families.
• Experience in casework and delivering group‑based interventions to families.

If you meet the above criteria, bring your knowledge and expertise and join our mission to help shape brighter futures – apply now!

For an informal conversation about the role, please contact Ella De Freitas by emailing [e-mail]

Closing Date: 29 December 2025

Shortlisting Date: 30 December 2025

Interview Date: 6 January 2026

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.