Family Domestic Abuse Support Advisor

TipTopJob; Saltash; On-site; GBP 24,000 - 26,000; Full time

Job summary

A community support organization is seeking a Family Domestic Abuse Support professional in Saltash. The role involves working collaboratively within a social work team to assess and support families affected by domestic abuse. Responsibilities include providing direct casework, facilitating social work assessments, and ensuring children's needs are met. Ideal candidates will have a full driving license, strong communication skills, and the ability to handle sensitive information. Competitive salary with opportunities for professional growth.

Qualifications

• Full Driving Licence required.
• Experience with databases essential.
• Strong communication, negotiation, and advisory skills are necessary.
• Crisis management capabilities to handle stressful situations.

Responsibilities

• Support the undertaking of social work assessments for vulnerable families.
• Work in partnership with social care staff to ensure children's voices are heard.
• Deliver effective interventions to increase safety and reduce risk.
• Provide direct casework with families experiencing domestic abuse.

Skills

Driving Licence

Literacy skills

Communication skills

Crisis management skills

Understanding of safeguarding issues

Job description

Location: Covering East Cornwall

Salary: A GBP 24,956 (pro rata) per annum rising to A GBP 25,350 (pro rata) per annum after successful probation

Vacancy Type: Fixed term until 26th December 2026 with the potential for extension subject to future funding

The Role

The role is to provide specialist domestic abuse support alongside Social Work Family Assessment Teams (FAST) across Cornwall. The postholder will be based and integrated within a FAS social work Team and work collaboratively to provide assessment and service planning to the whole family who are affected by domestic abuse. The post holder will work with social work staff to offer insight and direct case work to families where the primary issues is domestic abuse.

In families who have been identified as having been affected by Domestic Abuse, the Family DASA will support the undertaking of social work assessments and support ongoing plans with families and social work staff. The teams will work together to support families to stay together safely, improve health and educational outcomes for the children and reduce physical and emotional harm in families impacted by domestic abuse.

The role is designed to empower and engage parents and carers to make the positive changes needed to achieve improved outcomes for their children and their own wellbeing where domestic abuse is a factor. By meeting the complex needs of adults, they can reduce the risk to children. The Family DASA will undertake risk assessments, safety planning and provide emotional and practical support and referral on to appropriate services including Safer Futures the Integrated Domestic Abuse Service.

Key Responsibilities

• Support the undertaking of social work assessments and support planning of vulnerable families.
• Work in partnership with children's social care staff to ensure that children and young people are supported to have a voice in families where they are impacted by domestic abuse, improving their health, wellbeing and safety.
• Identify and deliver effective interventions to increase safety and reduce risk, and, where required, broker a package of support with other organisations.
• Provide direct casework with families where there is domestic abuse, including advice, information and advocacy to all genders experiencing domestic abuse through telephone contact and/or meetings at the relevant venues/hubs.
• Build and maintain effective relationships with teams across Together for Families.
• Ensure that the parent/carer feels supported, listened to and believed.
• Signpost, refer and broker access to information, advice and support.
• Maintain accurate and confidential electronic case management records and contribute to monitoring for the service, including access to TFF MOSAIC.
• There may be an element of lone face‑to‑face working.

Skills and Qualifications

• Full Driving Licence.
• Literacy skills and experience working with databases.
• Understand safeguarding issues (children and vulnerable adults) and the legal responsibilities surrounding these issues.
• Have excellent communication, negotiation and advisory skills, both written and verbal, when interacting with a range of agencies and individuals.
• Have strong crisis management skills and the ability to deal with stressful and difficult situations.
• Handling confidential and sensitive information appropriately.
• Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Act with integrity and respect when working with all clients, agencies and individuals.
• Work flexibly as part of a team.
• Able to maintain personal and professional boundaries.