Facility Attendant

LeisureSK; Stamford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leisure facility in Stamford is seeking a Facility Attendant to ensure cleanliness and customer satisfaction. You will interact with customers, perform cleaning duties, and represent the facility professionally. Weekend availability is essential. Ideal candidates have strong customer service and communication skills.

Qualifications

• Weekend availability is essential.
• Ability to interact warmly with customers.
• Good teamwork skills required.

Responsibilities

• Clean all areas of the centre according to the cleaning schedule.
• Replenish supplies like paper towel and soap.
• Ensure a high standard of customer care is maintained.

Skills

Customer service orientation

Good communication skills

Teamwork skills

Job description

Overview

Stamford Leisure Pool - Weekends only, hours flexible

Our Facility Attendants have an important role to play in the smooth operation of the leisure centre.

As a Facility Attendant, you will be responsible to ensure that customers always find the facilities meet their expectations in terms of cleanliness. You will also help with routine checks, housekeeping standards and customer safety.

As you go about your work, you will regularly interact with customers and will do so in a warm and welcoming way. You will often be the first team member that customers report issues to, and therefore you will have a great deal of responsibility for representing LeisureSK in a professional and efficient manner; remaining calm in difficult situations, being proactive in dealing with issues yourself where possible or reporting immediately to management if not.

Responsibilities

• Clean all areas of the centre in accordance with the cleaning schedule and all fixtures and fittings within these areas; including gym, changing rooms, toilets, offices, sports halls, storerooms, corridors, reception areas, café and seating areas.
• Cleaning duties to include: wet mopping, dry mopping, vacuuming, sweeping, wiping, scrubbing, dusting and general sanitisation.
• Replenish paper towel, soap, toilet paper, bin liners, cleaning chemicals and hand sanitiser.
• Use machines, tools, equipment and materials as necessary and as trained.
• Empty all litter bins into appropriate containers (recycled and general waste) and then to remove to external bin compound.
• Ensure a high standard of customer care is achieved at all times, adopting a warm and welcoming manner which encourages communication with customers.
• To complete from time-to-time other tasks as requested by the management team.

Qualifications/Requirements

Weekend availability; customer service orientation; ability to interact with customers; good communication and teamwork skills.