Facilities Support Assistant

University of Oxford; Oxford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prestigious university in Oxford seeks a Facilities Support Assistant to manage core services effectively and interact courteously with staff and visitors. Ideal candidates will have excellent DIY and customer service skills, along with a flexible approach to work. The role provides generous leave options, hybrid working, and a supportive community.

Benefits

38 days of annual leave

Generous family leave schemes

Flexible and hybrid working arrangements

Contributory pension scheme

Sustainable commuting options

Access to social, cultural, and sports clubs

Qualifications

• Smart appearance and excellent communication skills.
• Ability to work independently and handle manual tasks.
• Honest, flexible, and able to work with common sense.

Responsibilities

• Ensure core services are managed effectively.
• Carry out duties assigned by the Facilities Manager.

Skills

Excellent DIY skills

Strong customer service skills

Basic IT skills

Good time management skills

Job description

The Facilities Support Assistant (FSA) will report to, and work under the supervision of the Facilities Manager, within any of the sites managed by the University Facilities Team. The role involves ensuring core services are managed effectively and carrying out duties as assigned by the Facilities Manager.

The ideal candidate should have a smart appearance and excellent communication skills to interact courteously with members of the public, students, and staff. The candidate must be honest, flexible, helpful, and able to work with common sense. Manual handling may be required, but training will be provided.

About You

• Excellent DIY skills
• Ability to work independently
• Strong customer service skills
• Basic IT skills, including email and internet search
• Well-presented and capable of dealing effectively and calmly with visitors and staff
• Good time management skills

Please note: This role does not meet the criteria for sponsorship under the UK Skilled Worker visa system.

The University of Oxford, located in the historic city of Oxford, is ranked the world's leading university for nine consecutive years. It offers an inspiring environment that fosters innovation and tradition, contributing to groundbreaking research in sustainability, healthcare, and more. Join us to be part of a diverse and inclusive community that values your wellbeing, development, and aspirations.

• 38 days of annual leave, including public holidays, with options to purchase extra days and additional leave after long service
• Generous family leave schemes, including up to 26 weeks of full-pay maternity and adoption leave, and 12 weeks of paternity/partner leave
• Flexible and hybrid working arrangements
• Contributory pension scheme
• Sustainable commuting options, including cycle loans and discounted travel
• Access to social, cultural, and sports clubs