Facilities Operations Manager

CBW Staffing Solutions Limited; England; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading facilities management company is seeking a Facilities Operations Manager to oversee engineering and maintenance services across residential sites in West London. The role offers a contract for up to £60,000 and includes management of maintenance, compliance, and contractor performance. Candidates should have a background in Hard FM, strong communication abilities, and experience in high-end residential environments. This position is ideal for someone proactive who can effectively manage a multi-disciplinary environment.

Qualifications

• Experience in Hard FM and using CAFM systems.
• Strong communication, leadership, and motivational skills.
• Experience in high-end residential environments is desirable.

Responsibilities

• Manage Planned Preventive Maintenance (PPM) for assets.
• Ensure Health & Safety compliance across the estate.
• Control costs and support effective budget management.
• Coordinate reactive maintenance for timely resolution.

Skills

Background in Hard FM

Strong communication skills

Leadership abilities

Financial awareness

Tools

CAFM systems

Job description

Facilities Operations Manager - FM Service Provider - Highend Residential - West London - Up to £60,000

Exciting opportunity to work for an established service provider operating across two premium residential sites in West London. CBW are currently recruiting for an Operations Manager on a 12-month fixed-term contract to oversee the effective delivery of all engineering and maintenance services across the estate.

You will be responsible for overseeing two sites based in West London, supporting the mobilisation of the contracts. The successful candidate will ideally start in January. The client is also open to considering a Junior Facilities Manager who is ready to take the next step in their career.

Hours of Work & Details

• Hours: 08:00 – 17:00
• Days: Monday to Friday (1–2 days per week working from home)
• Start Date: January
• Contract: 12-month Fixed Term Contract
• Salary: £50,000 – £60,000 (dependent on experience)

Key duties & Responsibilities

• Manage Planned Preventive Maintenance (PPM) to ensure assets are maintained to high standards
• Ensure full Health & Safety compliance across the estate
• Oversee contractor and supplier performance to maintain quality service delivery
• Control costs and support effective budget management
• Coordinate reactive maintenance and ensure timely resolution of issues
• Maintain accurate compliance documentation and produce required reports
• Communicate effectively with residents, clients, and stakeholders.
• Manage day-to-day site and estate operations to ensure a safe and well-presented environment
• Support emergency preparedness and assist in incident response
• Oversee utility management to promote efficient energy and resource use
• Support compliance with the Building Safety Act and maintain required safety information

Requirements

• Background in Hard FM with strong experience using CAFM systems
• Excellent communication, leadership, and motivational skills
• Experience working within high-end residential environments (desirable)
• Strong understanding of statutory compliance and contract deliverables
• Demonstrable commercial and financial awareness
• Strong verbal, written, and numerical skills; fully computer literate
• Ability to work effectively with stakeholders at all levels, self-motivated, proactive, and confident in managing a multi-disciplinary environment

Please send your CV to Katie at CBW Staffing Solutions for more information.