Facilities Manager

CBRE; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A global facilities management provider is seeking an experienced Facilities Manager in Greater London. The candidate will lead a contract team to ensure high service standards are met. This role requires a strong background in hospitality, exceptional leadership skills, and the ability to manage multiple tasks effectively in a dynamic environment. Joining offers the chance to be part of a collaborative culture focused on respect, integrity, and excellence.

Qualifications

• Strong background in hospitality.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in ensuring service delivery and maintaining quality standards.

Responsibilities

• Lead the contract team and ensure contractual commitments are exceeded.
• Implement business policies effectively within the contract.
• Develop financial plans for revenue and profit delivery.

Skills

Leadership

Customer focus

Operational expertise

Interpersonal skills

Attention to detail

Job description

Facilities Manager

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager for our site based in Uxbridge.

Purpose of the Job

We are seeking a dynamic and customer-focused professional with a strong background in hospitality to join our team. The ideal candidate will bring exceptional service standards, operational expertise, and a passion for creating outstanding client experiences. This role requires excellent interpersonal skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Leveraging their hospitality experience, the candidate will ensure seamless service delivery, foster positive relationships, and uphold the highest standards of quality and professionalism.

Responsibilities

• Provide leadership, and that contractual commitments are met and exceeded.
• Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re‑won on re‑tender.
• Ensuring business policies and processes are effectively communicated, and implemented within the contract.
• Ensure the provision of healthy and safe working conditions and that both client and Company health and safety policy and process is effectively implemented across both CBRE GWS and sub‑contractors activities and are regularly reviewed.
• Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
• Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
• Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
• Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
• Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
• Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
• Promoting and maintaining the core values of CBRE GWS.
• Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
• Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad‑hoc reporting and other publications, as appropriate.

Accountabilities

• Reporting to a CBRE UK Regional Lead.
• Accountability to the CBRE GWS functional heads, as appropriate.
• Accountable day‑to‑day to the relevant client contacts.
• Line management responsibility for a contract team and indirectly for relevant sub‑contractors.
• Financial responsibility for the delivery of Plan commitments for the contract.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Our Values

• RESPECT: We act with consideration for others’ ideas and share information openly to inspire trust and encourage collaboration
• INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for
• SERVICE: We approach our clients challenges with enthusiasm and diligence, building long‑term relationships by connecting the right people, capital and opportunities
• EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders

About CBRE Global Workplace Solutions

As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end‑to‑end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”

Application Process

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

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