Facilitator

Decoded; City Of London; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

A leading technology education company in London is seeking a passionate Facilitator to deliver technical training and workshops. The ideal candidate has over 2 years of experience in facilitating adult learning and can communicate complex technical topics effectively. This role offers a competitive salary between £55,000 and £60,000, flexible working arrangements, and a commitment to continuous personal and professional development.

Benefits

Competitive salary

33 days leave plus tenured holiday

Flexible working arrangements

Company pension contributions

Health care including dental, medical, and vision

Travel insurance

Continuous learning and development opportunities

Monthly meal budget

Qualifications

• Over 2 years of experience in a professional training setting facilitating workshops.
• Ability to communicate technical topics to non-technical audiences.
• Experience with corporate clients is a bonus.

Responsibilities

• Facilitate learning content to adult learners via virtual workshops.
• Assist with the design and development of learning products for clients.
• Prepare for workshops to ensure excellence in delivery.

Skills

Technical training facilitation

Excellent communication

Team collaboration

Problem solving

Continuous learning

Job description

About Decoded

Decoded, the pioneers of transformative technology education. We democratise cutting-edge skills. We help transform traditional businesses into tech companies. We give our learners the skills and confidence to embrace the future of work.

Our products and methodologies have been shaped through our collaboration with some of the largest and most technologically progressive organisations in the world. We use the intelligent, ethical, and creative application of technology to lay the foundations for a more productive and promising world – one with unlimited possibilities.

Overview

As a Facilitator, you will work with a team of technologists and expert facilitators whose passion and skills for teaching, as well as their technical expertise, set Decoded apart from its competitors. You will be part of the delivery of our Mindset curriculum across topics within data science and analytics, digital transformation and new technology, cyber- and data security, and ways of working.

You are passionate about leadership education and the impact of learning for individuals and organisations. You understand how to communicate that if the learner succeeds, the organisation succeeds. You will be responsible for delivering an exceptional educational experience to Decoded learners - contributing to a highly motivated team that puts the learner experience at the heart of our mission and culture.

As an individual, you can work across multiple digital and technical domains and work alongside experts to create a culture of learner-centred education. You can communicate technical topics to leaders within the business without technical jargon. You are not expected to be an expert in all areas, but you will be willing and able to learn about a range of Digital and Data technologies as required.

To this end, you will also contribute to the development of our learning products, using your first-hand experience of delivery to inform the creation and maintenance of our content, helping it to stay up-to-date, relevant, and engaging.

Accountabilities

As a Facilitator at Decoded, you are accountable for:

• Facilitating our learning content to groups of adult learners via virtual workshops
• Assisting with the design and development of learning products as required for Decoded's customers
• Honing your skills as an educator and building your knowledge of andragogy and teaching theory

Specific Role & Responsibilities

Teaching

• You will facilitate Mindset workshops and immersions regularly against the scheduled calendar across all Mindset content
• You will facilitate sessions for new and existing clients, senior leaders, and large audiences both virtually and in person
• You will adequately prepare for scheduled workshops to ensure consistent excellence, reviewing exercises and learning materials before each session, and learning about your learners and their businesses.
• You will occasionally pilot newly developed content to launch with high quality, to model facilitation, and to feedback on product development

Team Culture

• You will occasionally observe facilitators to monitor quality of delivery and content in relation to the best practices
• You will sometimes deliver training to other facilitators in the network to champion best practices and foster a culture of continuous learning and improvement

Who Are You?

Essential:

• A passionate technologist with over 2 years of experience in a professional technical training setting facilitating workshops, or relevant industry experience
• An excellent and adaptable communicator, verbally and in writing
• Self-motivated and a problem solver who takes initiative
• A team player who is eager to improve our programmes wherever possible and contributes to overall morale
• Always keen to learn, improve and stretch your own knowledge, skills and behaviours

Bonus:

• You will have worked with corporate clients
• You have worked in a professional training setting across numerous client domains and verticals such as finance, retail or technology
• You are experienced with agile/iterative ways of working

Skills & Behaviours

Your performance will be measured by and driven by a mindset built on:

• Striving for excellence in everything you do. You don’t accept mediocrity in yourself or the team around you.
• Building brilliant, collaborative and productive relationships with colleagues and partners alike.
• Solving problems elegantly and creatively: “find a way or make a way”.
• Taking accountability for your own success and the success of others.
• A continuous desire to learn and upskill.

Topics covered within our product suite that require technical knowledge include:

• Machine learning/Artificial Intelligence
• Data Analytics & Storytelling
• Code/Web
• Cybersecurity
• Blockchain

Team & Reporting Structure

This role will report into the Head of Product Development (Mindset). The holder of this position will be part of the Mindset Product Team.

Day-to-day

We are a global workforce currently working a blend of remote and office working. Remote and flexible working has always been part of our culture and will continue to be encouraged. Our working hours are typically from 9 am-5 pm Monday - Friday in the time zone you reside in; however, you will be in control and responsible for your time. You will plan your working day around the best outcomes for success, identifying and prioritising projects against business needs. For this position to be successful, weekly working hours must overlap with both GMT, EST time zones, and occasionally HKT time zones, to collaborate effectively with the global team.

Salary band

£55,000 - £60,000

Apart from the above, working at Decoded means you’ll get:

• A competitive salary
• 33 days* leave per year (inclusive of bank holidays) and extra tenured holiday enabling team members to gain an additional day for every year you are with us (after the first 2 years) up to a maximum of 8. We also close the office for 2 full weeks at Christmas at Decoded's discretion which does not come out of your holiday allowance.
• Flexible working, including work-from-home
• Modern, flexible and fully serviced offices at WeWork in Spitalfields, London
• Company pension/retirement contributions
• Health care including dental, medical, and vision* and to help you prioritise your wellbeing
• Travel insurance
• An array of social events and all company gatherings
• Continuous learning and development. You will be challenged with lots of responsibility and exciting projects in an environment that encourages learning
• A work environment that values creativity, personal growth and collaboration
• Monthly meal budget
• Laptop and virtual work equipment kit provided