Fabric Technician

Royal Mail Group; Hempstalls; On-site; GBP 29,000 - 33,000; Full time

Job summary

A leading postal service provider in the UK is seeking a Fabric Technician covering the Stoke on Trent and Derby area. This permanent, full-time role involves providing expert knowledge in building fabric, ensuring safety compliance for customer premises, and maintaining effective communication with management and clients. The ideal candidate will have experience in carpentry and wet trades, along with a full UK driving licence. The position offers competitive salary and benefits, including paid leave and standby allowances.

Benefits

22.5 days annual leave, rising to 25 with service

Bank holidays

Standby allowance of £290 per week

Qualifications

• Full UK manual driving licence with no more than 6 penalty points.
• Experience in the Building Fabric industry.
• Ability to solve fabric-related problems and ensure project completion.

Responsibilities

• Act as primary contact for end users and customers.
• Apply technical knowledge to a range of situations.
• Ensure compliance with health and safety policies.

Skills

Computer literacy

Effective communication skills

Knowledge of carpentry and wet trades

Knowledge of Building Fabric products

Job description

We are now recruiting for a Fabric Technician covering the Stoke on Trent and Derby area.

Salary: £29,412.69 - £32,774.12 per annum (dependent upon skills and experience) 22.5 days annual leave, rising to 25 with 5 year's service plus bank holidays.

Contract Type Permanent, Full time 37.5 hours per week (excluding meal breaks). Typical attendance will be 07:00 - 15:00 Monday to Friday. Flexibility around attendance is essential.

There will be a potential requirement to join a call out rota. Standby allowance £290 per week, when on callout rota, and appropriate overtime rate when attending the call.

About the role

You're the primary contact person for end users or main customers and will work closely with colleagues including Building Engineering Technicians, Asset Technicians across the business, and with Fabric Team Managers.

You’ll provide knowledge of the Building Fabric industry to the customer, guaranteeing a first‑class service is always provided to ensure their premises are secure and safe at all times. You'll apply your skills and technical knowledge to a range of different situations that require previous experience and judgement to solve fabric related problems or to ensure completion of projects. You'll ensure full compliance with RMPFS health and safety policies and procedures to ensure safety of colleagues, customers, and the public.

About you

We are looking for someone who is computer literate, particularly in electronic management systems and email, with effective communication skills, able to actively listen and transmit important messages to the customer at all levels, to understand their requirements. You will have a sound knowledge and practical experience of carpentry and wet trades and have a good knowledge of Building Fabric product.

A full UK manual driving licence with no more than 6 penalty points is required.

Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 2,600 sites. We pride ourselves in working to the highest standards of both technical assurance and customer service. It's our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week. Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving. Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd.

Job reference number 334739