F&B Assistant

Dragonfly- Colchester; Tendring; On-site; GBP 60,000 - 80,000; Full time

Job summary

A UK hotel and hospitality group is seeking a Food & Beverage Team Member to enhance guest experiences. Responsibilities include serving food and drinks, interacting with customers, and meeting service standards. Ideal candidates should have a positive attitude, be keen to learn about food and beverages, and excel in communication. The position provides various perks, including flexible hours and a development program to grow within the company.

Benefits

Employee Assistance Programme

WageStream access

Discounted meals & stays

Development program

Bike to work scheme

Flexible working hours

Inclusion in tronc scheme

Qualifications

• A positive, can-do attitude towards all customers and team members.
• Thirst for knowledge regarding food and drink, including spirits and cocktails.
• Great communicator who enjoys interacting with customers.

Responsibilities

• Take guests' orders and serve food and drinks.
• Meet all site standards of service and work within the team.
• Develop knowledge of coffee, alcohol, and wine service.

Skills

Positive attitude

Knowledge of food and drink

Great communication

Job description

This is a great opportunity to take the first steps in your hospitality career andwork as part of Food & Beverage Team with Surya Hotels, reporting to & working with the hotels Senior management team to maximise guest experience. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.

The Dragonfly Colchester hotel offers a relaxing and comfortable place to stay whether travelling for business or leisure. With Colchester’s historic City Centre just a few minutes away and the beautiful Essex countryside close by, it’s the ideal base from which to explore the local area. Inside the Dragonfly Hotel in Colchester, you’ll find every amenity that’s required for our guests to feel like it’s a home from home in one of our 50 rooms, such as free WiFi, 43” flat screen TVs, ironing & tea and coffee making facilities and gloriously welcoming Hypnos beds. Our family hotel offers a personalized experience at an extremely affordable price.

To be a successful part of our food & beverage team you will need:

• A positive, can do attitude towards all customers and other team.
• Thirst for knowledge toward learning all things food and drink related, learning about spirits, wines, cocktails and the “perfect serve” to each customer
• A willingness to learn about different food styles and service, learn the menus and understand how to explain each dish to a customers
• Great communicator that enjoys interacting with customers in a lively, fast paced environment

Now you know what we are looking for in aFood & BeverageTeam Member, below is what we offer you:

What we can offer you:

• Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week.
• WageStream – we offer the ability to access your wages as you earn them, or save as you earn too!
• Discounted meals & stays across all of the groups hotels around the UK
• A development programme to continue your rise to becoming a“Hospitality Superstar”-We love to promote from within our teams - including apprenticeships, accredited and professional training.
• Bike to work scheme
• Flexible working hours
• Inclusion in tronc scheme

In return we ask for:

• Give great service to guests - taking guests orders, serving food & drinks, taking payments and giving great service to customers
• Meet all site standards of service & work within the team leading to a great guest experience.
• Have/develop a good understanding serving coffees, alcohol and wine to both a bar and restaurant environment.
• Opening and closing shifts which will include weekends & bank holidays on a pro rata basis
• A willing to continue your development with both in-house and external training sessions.

As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join the family!