F&B Assistant

Bamford Collection; Moreton-in-Marsh; On-site; GBP 33,000; Full time

Job summary

A lifestyle brand group in West Suffolk is seeking a Food & Beverage Assistant. The role involves delivering outstanding service and creating memorable experiences for guests. Strong customer service and communication skills are essential, however, prior experience is not required. This position offers a competitive salary with various perks including discounts and private medical insurance.

Benefits

Discounts on products and dining experiences

One paid volunteering day per year

Subsidised private medical insurance

Pension scheme with employer contribution

Life assurance cover

24-hour mental health support

Qualifications

• Previous experience is a plus, but not essential – passion for hospitality is welcomed.
• Ability to work quickly in a fast-paced environment.
• Clear communication to relay orders effectively.

Responsibilities

• Ensure the restaurant is set up for service according to standards.
• Deliver outstanding customer service and exceed guest expectations.
• Maintain cleanliness and condition of equipment and utensils.
• Have thorough knowledge of all dishes and beverages.
• Keep an attentive eye on service timing and flow.

Skills

Strong communication skills

Excellent customer service

Attention to detail

Teamwork and collaboration

Physical stamina and speed

Job description

Overview

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

SALARY: £32,479.20 per annum OTE
Weekly pay planned from October 2025

HOURS: 40 hours including weekends

About Us

The Fox in Lower Oddington is a classic Cotswolds pub with a modern, funky twist. Whether you\'re here for the legendary Thursday pizza and DJ nights, the weekly live music, or just soaking up the vibes, The Fox is a true destination spot in the Cotswolds that will keep you coming back for more—open to all and loved by many.

We serve top-quality, flavoursome and familiar food. Inhabiting the farm to fork ethos with our organic produce sourced from our local Daylesford farms. Here you will find a laidback, stylish setting, with a bar team that\'s as fun as they are friendly. It\'s a place where guests feel at home and staff love to work.

The on target earning potential for this role is £32,479.20 per annum based on a 45-hour contract - comprising a base salary of £29,969.20, plus a qualified estimate of £3,510 in gratuities and service charge*. Please note this role is paid hourly so this is a projected salary and OTE.

About the Role

As a Food & Beverage Assistant, you\'ll play a key role in delivering outstanding service and creating memorable experiences for our guests. You\'ll help ensure smooth, efficient service throughout the restaurant, always going the extra mile to make every visit special.

Previous experience is a plus, but not essential—we welcome applications from anyone with a background in similar roles and a passion for hospitality.

RESPONSIBILITIES

• Ensure the restaurant is set up for service, respecting the restaurant-specific standards
• You will assist with the duties of the bar, making coffee\'s/ tea\'s
• Delivering outstanding customer service and exceeding guest expectations
• Ensure that all work equipment, crockery, cutlery and glassware, are always perfectly polished and in good condition, and stocked where they need to be
• Have a thorough knowledge of all dishes and beverages on the menu, being able to bring them “to life” in conversation with guests, and be aware of all potential allergens
• Keep a constant attentive eye on the timing and flow of service at your tables, highlighting any delays to your manager
• Ensure all bills presented to the guests are correct, and are cashed off correctly
• Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.
• Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world.

Skills and Requirements

• Strong communication skills – Clearly relay orders and requests between the kitchen and front-of-house teams.
• Excellent customer service – Polite, attentive, and professional when interacting with guests.
• Attention to detail – Ensure food is presented correctly and delivered to the right tables promptly.
• Teamwork and collaboration – Work efficiently with kitchen and service staff to maintain smooth operations.
• Physical stamina and speed – Comfortable working on your feet for long periods and moving quickly in a fast-paced environment.

Perks & Benefits

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1.
• Volunteering Days: Employees are offered one paid day per year to volunteer with acharity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.

*About gratuities & service charge:

• Gratuities are paid on a pro-rata basis.
• It is estimated that in 2025, our full-time employees can expect to receive in the range of £3,510 in addition to their annual salary.