Eyewear Retail Assistant — Customer Care & Eye-Tests

Boots; Chippenham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A retail pharmacy chain in Chippenham is seeking a Retail Assistant to deliver excellent customer service and support in store operations. You will engage with customers, assist in eye-test activities, and develop through dedicated training programs. Ideal for those passionate about customer care with a background in retail or clinical settings. The role offers a friendly work environment and numerous benefits including flexible working options and employee discounts.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Experience in a retail or clinical environment is a plus.

Responsibilities

• Build relationships with customers to understand their needs.
• Order, dispense, and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Maintain shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A retail pharmacy chain in Chippenham is seeking a Retail Assistant to deliver excellent customer service and support in store operations. You will engage with customers, assist in eye-test activities, and develop through dedicated training programs. Ideal for those passionate about customer care with a background in retail or clinical settings. The role offers a friendly work environment and numerous benefits including flexible working options and employee discounts.