External Communications Officer

Cornerstone; Scotland; On-site; GBP 44,000 - 50,000; Full time

Job summary

A leading utilities company is seeking an External Communications Officer on a 12-month fixed-term contract to manage and deliver effective communication strategies. Based in the UK, the role requires experience in media relations and social media content creation. The successful candidate will promote company initiatives, handle communication during crises, and maintain a strong social media presence. A full UK Driving License is essential for travel. Join a company committed to inclusivity and innovative energy solutions.

Benefits

Competitive pension scheme

Enhanced maternity/paternity pay

Life assurance

HolidayPlus

Cycle2work Scheme

Qualifications

• Proven experience in media and public relations, preferably in utilities or similar sectors.
• Experience creating social media content.
• Excellent interpersonal skills to work with varied stakeholders.
• Strong written and proofreading skills with attention to detail.
• Familiarity with digital channels and Office 365.

Responsibilities

• Manage daily press office and communications inquiries.
• Act as media liaison during crisis situations.
• Promote company achievements to ensure positive PR.
• Provide content for national gas mains upgrade communications.
• Create and manage social media campaigns.

Skills

Media and public relations experience

Social media content creation

Interpersonal skills

Written/proofreading skills

Knowledge of digital channels

Tools

Office 365 suite

Job description

External Communications Officer (Mat Cover)

Edinburgh, Glasgow, Paisley – Regular access to Edinburgh or Glasgow office required

12 month Fixed Term Contract | Full-time | Salary 44.4k – 49.6k Depending on the Skills

Competitive pension scheme – Enhanced maternity/paternity pay - Life assurance – HolidayPlus – Cycle2work Scheme & more

R5390
You will be at the centre of our external communications efforts, supporting and delivering the company’s communication activities while protecting our reputation. Working as part of a dynamic team in a fast paced and exciting environment, you will handle day-to-day requests and navigate media enquiries. You will support the business across Southern England and Scotland, working out of our Edinburgh or Glasgow office. Due to the nature of our business, you will also be required to join an out of hours rota to cover external responses for emergency and incident situations.

We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute…

Responsibilities

• Handling day-to-day press office and communications enquiries
• Acting as media liaison during incident or crisis situations, potentially out of hours as required
• Ensure positive PR by promoting company achievements
• Provide communications content to support the national gas mains upgrade programme and emergency work
• Campaign delivery and content creation to maintain the company’s social media presence
• Manage and deliver communications campaigns

Requirements

• Proven experience and understanding of media and public relations, preferably within utilities or similar industries
• Experience with social media content creation
• Great interpersonal skills and experience working with a broad mix of other internal and external stakeholders
• Accurate written/proofreading skills with exceptional attention to detail
• Great working knowledge of digital channels, including the full Office 365 suite
• Experience or understanding of internal communications is advantageous

A full UK Driving License will be essential for this role due to travel

Not sure you meet every requirement?

Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives.

If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future.

Why SGN?

SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. SGN is an award-winning employer, including CCA Gold Awards for 'Great Places to Work' and 'Inclusivity and Accessibility'.

About us | Benefits | Diversity and inclusion

If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.