Export Coordinator

SRG; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment firm is seeking an Export Coordinator to manage export operations fully remotely. This role involves overseeing customer purchase orders, liaising with logistics partners, and ensuring timely shipment. The ideal candidate should have strong attention to detail, experience with SAP and Excel, and the ability to handle multiple orders. Responsibilities include creating sales orders and managing disputes. This is a contractual position offering £17.50 per hour until 31 August 2026.

Qualifications

• Must have a strong attention to detail and accuracy.
• Experience with SAP and Excel is required.
• Ability to manage multiple orders concurrently.

Responsibilities

• Act as the primary operational contact for customers.
• Create and maintain sales orders in SAP.
• Raise and follow through on dispute cases.

Skills

Strong attention to detail

Ability to handle complexity

Effective communication

Organizational skills

Tools

SAP

Excel

OpenText

Maersk booking systems

Job description

Job Title: Export Coordinator (Fully Remote, Contract)

Pay Rate: £17.50 per hour
Contract: Until 31 August 2026
Location: Fully Remote

About the Role

We are seeking a detail-oriented and proactive Export Coordinator to join our team on a fully remote basis. In this role, you will own the full operational relationship with our customers, managing the process from purchase order intake through export fulfilment and post-delivery follow-up. You will be responsible for ensuring orders are processed accurately and shipped on time, coordinating with logistics partners, and resolving any documentation or data issues that arise.

Key Responsibilities

• Act as the primary operational contact for customers, managing purchase order amendments and communicating shipment plans.
• Support trials and new product introductions, and coordinate dispute resolution and damaged goods claims.
• Receive and validate customer purchase orders, manage obsolete or substituted SKUs, and ensure master data extensions are completed.
• Create and maintain sales orders in SAP, apply pricing and Incoterm data, and process free‑of‑charge orders.
• Align with the Planning Team to confirm stock availability and handover to logistics partners (e.g., Maersk).
• Plan pallets, containers, and packaging, including special handling for dangerous goods.
• Archive purchase orders and documentation appropriately.
• Raise and follow through on dispute cases and investigate damaged goods issues.
• Provide daily and weekly operational reports, attend regular calls with customers and logistics partners, and support operational projects and process improvements.
• Train new team members and customer‑side operational teams as needed.

Systems & Tools

• SAP (core)
• OpenText - Validation Tool
• Maersk booking systems
• Excel (required)
• Word / PowerPoint (preferred)

About You

• Comfortable owning the customer operational relationship and communicating clearly across teams.
• Strong attention to detail, accuracy, and documentation.
• Able to handle complexity and manage multiple orders concurrently.
• Works independently once trained, and is deadline‑driven and organised.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.