Executive Support Officer

Hoople; Hereford; On-site; GBP 28,000 - 33,000; Full time

Job summary

A local authority in Herefordshire is seeking an Executive Support Officer to provide high-level administrative and secretarial support in a dynamic team. The ideal candidate will have experience in administration, strong communication skills, and the ability to manage sensitive information professionally. This permanent role offers a competitive salary, flexible working options, and various employee benefits.

Benefits

Enrolment in the Local Government Pension Scheme

31 days’ annual leave plus bank holidays

Flexible working options

Employee Assistance Programme

Payment of professional membership fees

Qualifications

• Enthusiasm for working in a fast-paced environment.
• Experience in providing administrative and secretarial support.
• Confidence to handle sensitive matters professionally.

Responsibilities

• Provide in-depth administrative support to Directors/Heads of Services.
• Organize meetings, raise purchase requisitions, and maintain files.
• Assist in specific projects as required.

Skills

Administrative support

Time management

Communication

Job description

About The Role

Job Title: Executive Support Officer

Hours: 37

Salary: HC6 £28,142 - £32,162 Per annum

Contract: Permanent

Closing date: 16/01/2026

Interview date: 27/01/2026

The Role

We are looking to recruit an Executive Support Officer to join the Corporate Support team. This is an exciting opportunity to work as part of a dynamic team within a high‐profile environment.

What will you be doing?

The purpose of this role is to provide in‑depth administrative and secretarial support at Director/Head of Service level, enabling them to carry out their duties effectively and to meet all obligations with both internal and external stakeholders. The role will be to provide direct support to at least two persons. You will also organise meetings, arrange agendas and relevant papers, schedule diaries, take minutes and action logs, raise purchase requisitions and ensure all team files and records are maintained in efficient order. You may also assist in specific projects as and when required.

About You

The successful candidate should have enthusiasm for working in a fast‑paced environment and the confidence to deal with highly sensitive matters professionally and in line with the council’s policies. This is a great opportunity for experienced and efficient individuals to provide a high level of support and to assist in achieving optimum levels of performance within the team.

We Offer

• Salary range of HC6 £28,142 - £32,162; Enrolment in the Local Government Pension Scheme (LGPS)
• Career progression: clear pathways to progress
• Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays; you can also purchase an additional 10 days per annum during the request period
• Flexible working: including the potential for job‑sharing, part‑time hours and agile working
• Employee Assistance Programme: 24/7 access to support and counselling
• Payment of professional membership fees (based on role requirements)
• Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits, including savings, cash back and discounts

Why Choose Us?

Herefordshire is big‑hearted, welcoming and friendly. We have strong and independent communities and idyllic countryside, situated in the South West Midlands and bordering Wales. The county sits between Worcestershire and the Malvern Hills to the east, and Bannau Brycheiniog (the Brecon Beacons) in Wales to the west. Historically Herefordshire has been the gateway to the Marches. We embrace partnership working. We are a member of the Marches Forward Partnership, which is a cross‑border collaboration between Herefordshire, Monmouthshire, Powys and Shropshire who are collectively working to secure funding to invest in the region. The council priorities over the next four years are set out in the Council Plan, with four main areas:

• People: We will enable residents to realise their potential, to be healthy and to be part of great communities who support each other. We want all children to have the best start in life.
• Place: We will protect and enhance our environment and ensure that Herefordshire is a great place to live. We will support the right housing in the right place, we will support access to green spaces and we will do everything we can to recover the health of our rivers.
• Growth: We will create the conditions to deliver sustainable growth across the county; attracting inward investment, building business confidence, creating jobs, enabling housing development along with providing the right infrastructure.
• Transformation: We will be an efficient council that embraces best practice, delivers innovation through technology and demonstrates value for money.

Don’t meet all parts of the job description?

Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are looking at the next stage of your career and have a broad base of fieldwork experience, we can provide supportive and welcoming opportunities to help you develop your professional, management & supervisory skills.

Reasonable Adjustments

Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: [e-mail].

Creating an Inclusive Workplace

We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs. For more information on our Employee Network Groups please view our dedicated recruitment website: www.spiritofherefordshire.com.

Commitments, Covenants and Statutory Obligations

• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme.
• Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
• Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.

How to apply

To apply for a position, please upload an up‑to‑date CV and complete the application form demonstrating your experience, skills and abilities for the role. Be sure to include reference to the job description and person specification or role profile! If you are successfully shortlisted, Hoople Resourcing will contact you via email to arrange your interview and/or assessment. They will confirm the date, time and location of your interview, so please keep an eye on your email inbox – check your spam/junk folder too. Good luck, we’re looking forward to meeting you!