Events Waiter / ess - FH

Hyatt Corporation; Greater London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hospitality company in London is seeking an Events Waiter/ess to provide exceptional service at various events. The role requires crafting memorable experiences and maintaining efficient communication with guests. Ideal candidates should have previous experience in a similar setting and a passion for hospitality. This position offers flexible working hours and great benefits, making it perfect for those looking to grow their careers in the hotel industry.

Benefits

Discounted hotel stays

Free Meals on duty

Uniform provided

Headspace membership

50% discount on F&B

Continuous learning and development

Qualifications

• Previous experience in a similar role in a premium environment is desired.

Responsibilities

• Deliver exceptional, personalized service to guests at events.
• Craft memorable experiences while maintaining efficient communication.
• Work collaboratively to ensure smooth operation of the event.

Skills

Customer service skills

Team collaboration

Attention to detail

Job description

About Hyatt Regency London - The Churchill

Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.

Flexi Hours

At Hyatt,there’s a home for every stage of your career. With Flexi-Hours, you are in control of your schedule. We will let you know what shifts are available, and you simply let us know which ones are convenient for you. This is a great way to earn extra money and develop new skills in your free time. You might even discover a career you didn’t know existed.

Schedule: Available working hours will vary each week and can range anywhere from 0 to 40 hours.

Duties and responsibilities related to the Events Waiter /ess role

• Deliver exceptional, personalized service to guests at a variety of events
• Craft memorable experiences for guests while delivering prompt and professional service
• Familiarise yourself with all menus and special offers, maintaining efficient communication
• Adhere to departmental standard operating procedures to uphold service levels
• Work collaboratively with colleagues to ensure smooth operation of the event
• Uphold the hotel's reputation for excellence in service and attention to detail

About you

Previous experience working in the same or similar role in a premium environment is desired.

Benefits of the Events Waiter /ess role include

• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free Meals on duty in our colleague restaurant
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps: Apply today for this Events Waiter /ess role and start your journey with Hyatt Hotels!