Events Hospitality Lead: Dining & Guest Experience

Compass UK & Ireland; Northampton; On-site; GBP 32,000; Full time

Job summary

A leading catering company is seeking a Hospitality Manager to ensure exceptional guest experiences at events in Northampton. This role involves managing catering services, coordinating teams, and maintaining high standards of service. Ideal candidates will have proven experience in the hospitality industry, excellent communication skills, and a passion for customer satisfaction. Competitive salary and comprehensive benefits are offered, including 23 days' annual leave and healthcare support.

Benefits

Healthcare and wellbeing support

23 days' annual leave plus bank holidays

Meals on duty

Employee Assistance Programme

Development opportunities

Qualifications

• Proven experience in hospitality or events industry management.
• Strong leadership skills and ability to manage diverse teams.
• Excellent verbal and written communication skills.

Responsibilities

• Coordinate and execute exceptional guest experiences during events.
• Manage and oversee catering and dining services.
• Address guest feedback and ensure satisfaction.

Skills

Event planning

Team management

Customer service

Budget management

Problem-solving

Job description

A leading catering company is seeking a Hospitality Manager to ensure exceptional guest experiences at events in Northampton. This role involves managing catering services, coordinating teams, and maintaining high standards of service. Ideal candidates will have proven experience in the hospitality industry, excellent communication skills, and a passion for customer satisfaction. Competitive salary and comprehensive benefits are offered, including 23 days' annual leave and healthcare support.