Event Waiter/Waitress

The Balmoral; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading luxury hotel group in Edinburgh seeks a Waiting Team Member to join its Meeting and Events Operations. The role involves delivering exceptional service across weddings, dinners, and conferences, contributing to an outstanding guest experience. Candidates should be confident, adaptable, and capable of thriving in a high-pressure environment. A commitment to delivering luxury service is essential. Competitive salary of £11.59 plus discretionary service charge offered.

Benefits

Meals on Duty

£25 per night discounted rates at Rocco Forte Hotels

50% discount on food and beverage

25% discount on Spa Treatments

20% discount on Health Spa products

Learning and Development Opportunities

Recognition & Reward Scheme

Local Retailer Discounts

Employee Social Events

Employee Assistance Programme

Qualifications

• Strong ability to thrive in a high-pressure environment.
• Exceptional interpersonal skills to create a warm first impression.
• Eagerness to learn and develop within the role.

Responsibilities

• Ensure seamless execution of meetings and events.
• Deliver high standards of service to guests.
• Assist management in maintaining service quality.

Skills

Confident and adaptable

Exceptional presentation

Flawless service delivery

Job description

The Position

Are you ready to enter a new role in five-star luxury service? Do you want to help deliver outstanding meetings, weddings, and other spectacular events? Then Rocco Forte Hotels would love to invite you to join us as a Waiting Team Member in our Meeting and Events Operations.

From weddings, dinners, and cocktail parties to conferences and press junkets, you will ensure that all in-house events and meetings run seamlessly — providing an experience that goes above and beyond our guests’ high expectations.

As Waiting Team Member, you will join our team of outstanding floor staff to deliver flawless service in a world-leading luxury hotel, assisting the management team in meeting the high expectations of our discerning guests. Eager to learn, you will be a confident and adaptable individual able to thrive in a high-pressured, world-class environment. You will be exceptionally well presented and capable of making a warm first impression on our guests while delivering discreet, sensitive standards of service.

Ultimately, your insight, skill, commitment, and pride in your work will make you an integral part of the Rocco Forte family.

THIS ROLE WILL BE REQUIRED TO WORK OVER THE FESTIVE SEASON

Why join us at Rocco Forte Hotels?

At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivaled service, and most importantly, to grow in their careers. As a member of The Balmoral team, you will also enjoy a fantastic range of perks, benefits, and rewards including:

• Meals on Duty
• £25 per night discounted rates at Rocco Forte Hotels
• 50% discount on food and beverage
• 25% discount on Spa Treatments
• 20% discount on Health Spa products
• Learning and Development Opportunities
• Recognition & Reward Scheme
• Local Retailer Discounts
• Employee Social Events
• Employee Assistance Programme

Salary: £11.59 plus discretionary service charge