Event Manager

Celtic Manor Resort; Newport; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premium hospitality venue in Newport is seeking an experienced Event Manager to oversee event coordination. As the main point of contact for clients, you will manage event orders and ensure flawless execution on-site. The ideal candidate should have experience in luxury environments and strong organizational skills. This role provides career development opportunities, discounts on services, and wellness support.

Benefits

Access to career development training

Discounts on food & beverage

Discounted leisure membership

Free GP virtual appointment service

24/7 wellbeing helpline

Qualifications

• Experience in event coordination within a luxury hospitality environment.
• Strong organisational and communication skills to manage client interactions effectively.
• Proactive and detail-oriented approach to administrative tasks.

Responsibilities

• Serve as the main point of contact for clients, offering expert guidance and support.
• Create detailed event orders, ensuring all client requirements are communicated.
• Be on-site during events for seamless coordination.

Skills

Event coordination experience

Strong organisational skills

Effective communication skills

Tools

Delphi

Opera systems

Job description

JOBTITLE – Event Manager

DEPARTMENT – Events

CONTRACTTYPE – Permanent

RATE OF PAY – Competitive salary and excellent benefits!

HOURS – 40 hrs over 5 days

LOCATION – Newport, NP18 1HQ

OVERVIEW –

Join the ‘Greatest Story in Hospitality’ by becoming one of our Sales and Revenue Hospitality Heroes based at our Celtic Manor Resort – just one of the fantastic opportunities we offer from ‘Manor to Marina’.

OUR IDEAL HERO WILL HAVE –

• Experience in event coordination within a luxury hospitality environment.
• Familiarity with Delphi and Opera systems (highly desirable).
• Strong organisational and communication skills to manage client interactions effectively.
• A proactive and detail-oriented approach to administrative tasks.

IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL –

• Serve as the main point of contact for clients, offering expert guidance and support in the lead-up to their event.
• Create detailed and precise event orders, ensuring all client requirements are clearly communicated to relevant hotel departments.
• Be on-site during events, ensuring every detail is flawlessly executed while providing seamless coordination between the client and hotel teams.
• Work closely with multiple departments to ensure exceptional service and guest satisfaction.

BERECOGNISED AND REWARDED –

• Access to career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards

GROW WITH US –

• I am equipped, trained, and supported to do THE BEST JOB I CAN
• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

RECRUITMENT INFO –

In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.