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Delta Hotels by Marriott York

York and North Yorkshire

On-site

GBP 60,000 - 80,000

Full time

2 days ago
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Job summary

A 4-star hotel in York is seeking a dedicated individual to enhance guest experience through outstanding service and effective sales support. Responsibilities include preparing sales-related documents, promoting brand awareness, and assisting guests with inquiries. The role requires strong communication skills and a proactive attitude to ensure guests enjoy their stay. Join our team to contribute to memorable visits and foster lasting relationships with clients.

Benefits

Discounted room rates for friends & family
Discount on food & beverage
Free use of Leisure Club facilities
Access to discounts with top brands
Free meal during shifts
Staff parking during shifts
Learning & Development opportunities
Employee Assistance Programme
Dedicated benefits website

Responsibilities

  • Prepare sales-related documents, including proposals and contracts.
  • Create information packages, brochures, and promotional materials.
  • Use sales techniques to maximize revenue while maintaining guest loyalty.
  • Be a point of contact for clients and guests.
  • Perform general office duties to support Sales & Marketing.
Job description
About Us

Delta Hotels by Marriott York offers a 4 star hotel experience in a beautiful location steps away from the York Racecourse. We have stunning guest rooms and leisure facilities as well as banqueting spaces for hire and our Cast Iron Bar & Grill.

Benefits To Joining
  • Discounted room rates for you, as well as your friends & family worldwide!
  • Discount on food & beverage at Marriott hotels worldwide.
  • Free use of the Leisure Club facilities
  • Access to discounts, rewards, and perks with top brands
  • Free meal during shifts
  • Staff parking during shifts
  • Learning & Development opportunities
  • Employee Assistance Programme
  • Dedicated benefits website
Position Summary

What more could our guests want than outstanding service, a clean comfortable room and delicious food and drink? It will be your job to make sure they get even more from their stay with us. Proactively promoting all the options open to them, as well as being on hand to answer any questions about our hotels and services, you’ll make sure they know about everything they could wish for – and more. You’ll help create the warmest welcomes and most memorable visits that keep them coming back again and again.

What You’ll Do
  • Prepare sales-related documents, including proposals, contracts and banquet event orders
  • Put together information packages, brochures and other promotional materials
  • Use sales techniques to maximise revenue while maintaining existing guest loyalty
  • Promote awareness of our brand image internally and externallyBe a point of contact for clients and guests, responding to questions about hotel facilities and services
  • Perform general office duties to support Sales & Marketing
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