Event AV Technician - Hospitality Tech & Growth

Leonardo Hotels; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel chain in London is seeking an AV Support technician to help service client events. The role involves providing technical support, setting up equipment, and ensuring customer satisfaction. Ideal candidates will possess strong technical skills, customer service aptitude, and the ability to work well in a team. The position offers various employee perks, including special hotel rates and ongoing training opportunities.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Talent referral scheme

Wellbeing Calendar

Ongoing job-related training programmes

Qualifications

• Hands-on knowledge of technical equipment, including sound desks.
• Previous experience in the hotel conference industry is beneficial.
• Good working knowledge of Microsoft Office applications.

Responsibilities

• Service all AV requirements as requested by clients.
• Offer technical support to the AV Manager and Events team.
• Set up AV equipment neatly and to a high standard.
• Support for multi-media broadcasting.
• Respond quickly to emergency/ad-hoc requests.
• Conduct stock checks of equipment on site.
• Operate events as needed.

Skills

Technical equipment knowledge

Customer service skills

Team player

Attention to detail

Good communication skills

Time management skills

Computer literate

Tools

Microsoft Office

Job description

A leading hotel chain in London is seeking an AV Support technician to help service client events. The role involves providing technical support, setting up equipment, and ensuring customer satisfaction. Ideal candidates will possess strong technical skills, customer service aptitude, and the ability to work well in a team. The position offers various employee perks, including special hotel rates and ongoing training opportunities.