EU HR Operations Coordinator - 12 Month FTC (Italian Speaking)

Dr. Martens; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading footwear company in London seeks an Italian speaking EU HR Coordinator for a 12-month fixed-term position. The role involves supporting the HR function across the employee lifecycle, requiring strong communication skills in both English and Italian. Ideal candidates will have administrative experience in a fast-paced environment, and will thrive working within a dynamic HR team. The position offers hybrid working and various employee perks.

Benefits

65% off all Docs

Private healthcare

2 paid volunteer days per year

Qualifications

• Experience working in an administrative role.
• Experience in a fast-paced, high-volume environment.
• Strong verbal and written communication skills.

Responsibilities

• Support the employee lifecycle for EMEA-based employees.
• Act as the first point of contact for HR queries.
• Ensure all employee records are up to date.

Skills

Fluency in English

Fluency in Italian

Customer service focus

Attention to detail

Proficient in Microsoft Office

Tools

HR and Payroll systems (Dayforce)

Job description

Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.

THE GIG

We are now recruiting for a Italian speaking EU HR Coordinator to join us on a 12 Month Fixed Term basis, who will be working in a fast-paced HR Operations team, providing a high standard of support to the HR function and our employees. We need you to be organised and be able to priorities your workloads in this exciting and varied position.

As our EU HR Coordinator you will be accountable for:

• You will work closely within the team of HR Coordinators to provide support to our employees on all aspects of the employee lifecycle for our employees based in EMEA.
• You will be responsible for administration related to the employee life cycle in line with country legislation. (Eg. Joiners, movers, leaver, family leave and HR induction).
• You will act as the first point of contact for HR related queries including liaising with the wider HR/Payroll Team.
• You will be responsible for the full employee life cycle ensuring that all documentation from Starters / Leavers and Changes is processed in line within country legislations.
• You will draft correspondence as required relating to offer letters, contracts, leavers letters, etc.
• Sickness administration for in country teams, ensuring relevant authorities are notified and documentation is filed accordingly.
• Supporting with in country benefits administration e.g., meal vouchers, travel cards.
• You will ensure both our electronic and paper employee records are kept up to date - regularly cleansing the data and archiving where necessary in accordance with local legislation.
• You will support both in country leads and payroll to provide a joined-up Operations experience for all employees to ensure that they receive the best employee experience.
• Provide any other ad hoc support and administration for the HR team as and when required.

THE STUFF THAT SETS YOU APART

Put simply, for this role the key things we’re looking for are:

• Must have a level of fluency in speaking and writing in both English and Italian languages.
• Experience of working in an administrative role.
• Experience in a fast paced, high-volume environment.
• Capable of prioritising workload with a methodical approach to work.
• Strong customer service focus with exceptional attention to detail.
• Proficient in Microsoft Office.
• Excellent verbal and written communication skills.
• Able to build positive working relationships both within the HR team and across all department to ensure the HR department is seen as approachable, responsive, supportive and reliable.
• Familiarity with HR and Payroll systems such as Dayforce.

WHAT’S IN IT FOR YOU?

• Hybrid working
• Welcome to the family free pair of Docs
• 65% off all Docs
• Award-winning ‘Buy As You Earn’ Dr. Martens share plan
• Private healthcare
• A dedicated culture team
• 2 paid volunteer days per year

Are you ready to fill your boots? Apply now.

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

APPLICATION CLOSING DATE: 11/09/2025