ERF Administrator

Veolia; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading environmental services company is looking for an administrative professional to manage purchase orders and support compliance for training and health and safety. The ideal candidate should have strong organizational skills and be proficient in managing documents, supporting KPI reporting, and enhancing stock control across multiple locations. This position offers extensive development opportunities and a commitment to fostering a diverse workplace.

Benefits

25 days of annual leave plus bank holidays

Access to pension scheme

Discounts on groceries and retailers

Access to health support resources

24-hour virtual GP access

Paid volunteer day

Ongoing training opportunities

Qualifications

• Experience in administrative, clerical, or coordination roles essential.
• Proficiency in invoice query resolution and purchase order processing required.
• Knowledge of GDPR procedures is necessary.

Responsibilities

• Process and track purchase orders, confirm receipt of goods, and resolve discrepancies.
• Act as first point of contact for stakeholders, managing communication effectively.
• Monitor training requirements and maintain compliance updates.

Skills

Organisational capabilities

Purchase order processing

Invoice query resolution

Training coordination

GDPR procedures knowledge

Document control

Stock control

Data entry accuracy

Tools

ServiceNow

Job description

Ready to find the right role for you?

Grade: 4.1

Hours: 40 hours per week

Location: Battlefield Enterprise Park
Vanguard Way
Shrewsbury
Shropshire
SY1 3TG

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

What we can offer you;

• 25 days of annual leave plus bank holidays
• Access to our company/people's pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing;

• Process and track all purchase orders from initiation to completion, confirm receipt of goods, and collaborate with departments to resolve invoice queries and discrepancies
• Act as first point of contact for internal and external stakeholders, monitoring incoming emails and managing inbound phone calls efficiently
• Monitor and track team training requirements, book refresher courses via ServiceNow as certificates approach expiry, and provide monthly training compliance updates to management
• Support health and safety compliance through data monitoring, entry, and document control reporting
• Maintain and update staff personnel files in accordance with GDPR procedures, and prepare, organise, and maintain both physical and electronic filing systems
• Maintain stock control for office, operational, and maintenance supplies across two stock rooms (office and maintenance workshop locations)
• Deliver accurate data entry to support operations and assist with KPI reporting

What we're looking for;

• Experience in administrative, clerical, or coordination roles with strong organisational capabilities
• Proficiency in purchase order processing, goods receipt procedures, and invoice query resolution
• Experience with training coordination, compliance tracking, and certificate management systems
• Familiarity with ServiceNow or similar booking/ticketing systems
• Knowledge of GDPR procedures and personnel file management
• Competency in document control, version management, and maintaining physical and electronic filing systems
• Stock control and inventory management experience across multiple locations
• Strong data entry skills with attention to accuracy and ability to support KPI reporting

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.