EPOS Field Engineer (FTC)

ZipRecruiter; Croydon; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading provider of retail solutions is seeking a Field Service Engineer in South London/Croydon. The ideal candidate will possess a full UK driving license and have previous experience in a similar role. Responsibilities include attending maintenance visits, responding to service calls promptly, and managing assets effectively. This is a fixed-term contract with a salary of £25,000.

Qualifications

• Full UK driving license required.
• Previous experience in a similar role.
• Experience in field roles related to IT or telecoms preferred.

Responsibilities

• Attending maintenance visits as required.
• Responding to all calls within the required service level agreement.
• Responsible for asset management.
• Providing accurate and timely call closure and stock reporting.
• Completing all engineering paperwork.

Skills

Excellent communication skills

Excellent organisational skills

Basic technical aptitude

Ability to work under pressure

Job description

Job Description

Field Service Engineer - *Must have a full UK Driving License*

£25,000 - 6 month Fixed-Term Contract. Potential of extension, plus temp-to-perm opportunities.

Location: South London / Croydon

Shift Patterns: 6 days on, 3 days off. Shifts are alternated. Early shift: 7am-4pm, late shift: 11am-8pm.

JOB DESCRIPTION

Our client, a leading provider of point of sale, payment, and loyalty solutions in the retail and forecourt markets, is looking for Field Service Engineers to join their growing teams. They provide a range of products and solutions to their customers which help them to increase profits through increasing basket size, customer loyalty, and footfall, serving customers more efficiently and cost-effectively. They design, build, install, and support systems in over 5000 retail sites, processing over 20 billion transactions each year through their data centres.

RESPONSIBILITIES:

• Attending maintenance visits as required
• Responding to all calls within the required service level agreement (per call)
• Responsible for asset management
• Providing accurate and timely call closure and stock reporting
• Attending proactive maintenance, basic installation, and joint visits as scheduled by the Operations Team
• Completing all engineering paperwork

REQUIREMENTS:

• Full UK driving license
• Excellent communication skills
• Excellent organisational skills
• Basic technical aptitude
• Ability to work under pressure
• Previous experience in a field role (can be IT, telecoms, etc.)

DESIRABLE SKILLS (BUT NOT ESSENTIAL):

• SPA Passport
• Service delivery experience

ESSENTIAL SKILLS:

• Full UK Driving License
• Previous experience in a similar role