Environmental ASB Officer

Gateshead Council; Gateshead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government council in Gateshead is looking for an individual to investigate environmental anti-social behaviour, including issues like fly-tipping and littering. The successful candidate will work with residents, provide support, and take enforcement actions to resolve complaints and improve community welfare. This role includes conducting investigations, preparing legal documentation, and promoting resident involvement in community safety initiatives. Opportunities include flexible working, a competitive salary, and excellent employee benefits.

Benefits

Competitive Salary

Outstanding Pension Scheme

Generous Annual Leave

Flexible Working Hours

Hybrid & Flexible Working

Learning & Development

Health & Wellbeing Support

Cycle to Work Scheme

Electric & Hybrid Car Scheme

Exclusive Discounts & Salary Sacrifice

Qualifications

• Experience in addressing and resolving environmental antisocial behaviour issues.
• Understanding of environmental antisocial behaviour and the relevant legislation.
• Proven ability to work under pressure and meet targets.

Responsibilities

• Investigate environmental crime and antisocial behaviour.
• Conduct visits and inspections to assess complaints.
• Prepare and issue formal notices and documents.

Skills

Strong planning

Organizational skills

Communication skills

Time-management

Customer service

Negotiation skills

Education

Five GCSEs grade AC / 94 including Maths and English

Job description

An opportunity has arisen to be part of a new team tackling environmental anti‑social behaviour and crime in Gateshead, including fly‑tipping and waste issues, littering and graffiti. The team will investigate environmental ASB, visit affected areas, identify causes, those responsible and take action. They will provide advice, support and take enforcement action. The role will involve investigating environmental crime and ASB, visits and inspections, providing advice and support to those affected, preparing and issuing formal notices, making applications for and executing warrants, gathering evidence, carrying out interviews under caution and presenting evidence in court. You will work with residents to identify support needs and liaise with others to make sure individuals have the support they need to resolve and prevent environmental anti‑social behaviour. You will help to identify the need for and to implement proactive campaigns that are required to tackle environmental ASB, monitor and update information systems and evaluate impact. You will help to identify opportunities for residents to be involved in improving their environment.

• Investigate environmental crime and antisocial behaviour, working with homeowners, tenants, landlords, internal Council services, and external organisations to resolve complaints, protect people from harm, and prevent recurrence.
• Conduct in‑depth investigations, visits, and inspections to determine the causes of environmental crime or ASB, proactively identify victims or perpetrators, assess the most appropriate course of action, and take necessary steps.
• Provide advice and support to individuals affected by, or responsible for, environmental ASB to stop issues and prevent them from recurring.
• Support the Senior Environmental ASB Officer in identifying the need for, planning, and delivering proactive campaigns to address current or emerging environmental ASB issues, gathering stakeholder feedback, and evaluating impact.
• Manage personal workload effectively to meet priorities and achieve key performance targets in line with Council performance indicators, service standards, and annual appraisal objectives.
• Monitor and update information systems, ensuring accuracy and compliance with GDPR, and produce reports and statistical information as required.
• Take enforcement action by preparing and issuing formal notices, statutory letters, and documents; applying for and executing warrants to enter domestic properties; arranging and carrying out works in default; gathering and preserving evidence; conducting interviews under caution; and presenting evidence in court.
• Work with residents to identify support needs, make appropriate referrals, and liaise with partners and support services to help individuals resolve and prevent environmental ASB and improve their wellbeing.
• Promote opportunities for resident involvement and contribute to planning and participating in consultation activities relating to community safety and environmental ASB services.
• Liaise with other Council departments and external agencies to support a coordinated, multi‑agency approach to tackling environmental crime and ASB.
• Undertake out‑of‑hours work when required.
• Carry out any other duties appropriate to the grade of the post.
• Understanding of environmental antisocial behaviour and the legislation relating to environmental crime and enforcement.
• Knowledge of methods and approaches used to resolve environmental ASB issues.
• Awareness of the environmental ASB investigator’s role in safeguarding and data protection.
• Five GCSEs grade AC / 94 including Maths and English, or relevant equivalent experience.
• Full driving licence, or the ability to meet the mobility requirements of the role.
• Experience in addressing and resolving environmental antisocial behaviour issues.
• Experience in taking appropriate forms of enforcement action.
• Strong planning, organisational, communication, time‑management and customer service skills.
• Experience dealing with potentially difficult or challenging situations.
• Experience providing support to vulnerable individuals.
• Effective negotiation and communication skills, both written and verbal.
• Experience working in partnership with a range of internal and external stakeholders.
• Experience working under pressure and meeting targets and deadlines.

Do you want to help make Gateshead a place where everyone thrives? If that sounds like you, keep reading - we might be the perfect match.

We re delighted that you re interested in working with us. You d be joining us at a very exciting time. We pride ourselves on our ambitious and forward‑thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive. At Gateshead Council you d be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance. Our actions speak louder than words, and with flexi‑time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we re confident that it isn t just the salary that attracts our staff.

• Competitive Salary: We offer fair and transparent pay that reflects your skills and experience.
• Outstanding Pension Scheme: We don t just offer a great salary we invest in your future too. Find out what benefits a Local Government Pension provides: https://twpf.info
• Generous Annual Leave: Enjoy 28 days of annual leave, rising to 32 days after 5 years (2 of which can be fixed by the Council), plus the option to buy up to 10 extra days.
• Flexible Working Hours: Benefit from up to 26 flexi days per year (subject to business needs), giving you more control over your time.
• Hybrid & Flexible Working: We support a healthy work‑life balance with flexible and hybrid working options.
• Learning & Development: Access a wide range of training, development, and progression opportunities to help you grow your career.
• Health & Wellbeing Support: From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing.
• Cycle to Work Scheme: Save money and stay active with our tax‑efficient cycle to work programme.
• Electric & Hybrid Car Scheme: Get behind the wheel of a brand‑new electric or hybrid vehicle through our salary sacrifice car scheme in partnership with NHS Fleet Solutions a cost‑effective, environmentally friendly way to drive (after 12 months service).
• Exclusive Discounts & Salary Sacrifice: Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services plus salary sacrifice options on white goods, electronics, and more, helping you spread the cost of essential purchases (after 6 months service).