Entry-Level IT Support Engineer — Hybrid, Training & Bonus

Morgan Jones Recruitment Consultants; Ramsgate; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A technology services firm in Ramsgate is seeking an IT Support Engineer to be the first point of contact for service requests. The role includes diagnosing technical issues while maintaining client technology standards. Full training will be given, and no prior experience is required. Ideal candidates should be enthusiastic about technology, have strong communication skills, and possess a proactive attitude. This position offers a hybrid work arrangement and the opportunity to earn performance bonuses.

Qualifications

• No prior experience or certifications needed, just a passion for tech.
• Full training and development provided from day one.
• Must be proactive and eager to learn.

Responsibilities

• Handle incoming client service requests professionally.
• Diagnose and resolve technical issues across varied systems.
• Support clients in maintaining technology and security standards.
• Collaborate with internal teams for seamless service delivery.

Skills

Communication skills

Problem-solving

Interest in technology

Organizational skills

Attention to detail

Ability to work under pressure

Job description

A technology services firm in Ramsgate is seeking an IT Support Engineer to be the first point of contact for service requests. The role includes diagnosing technical issues while maintaining client technology standards. Full training will be given, and no prior experience is required. Ideal candidates should be enthusiastic about technology, have strong communication skills, and possess a proactive attitude. This position offers a hybrid work arrangement and the opportunity to earn performance bonuses.