Enterprise Customer Account Executive

HEXAGON; Swindon; On-site; GBP 50,000 - 70,000; Full time

Job summary

A dynamic technology firm in the UK seeks a Customer Account Executive to drive growth by building customer relationships and managing sales for named accounts. The successful candidate will have over 5 years of experience in B2B SaaS sales, proven skills in managing sales pipelines, and the ability to coordinate cross-functional teams to meet customer needs. Strong interpersonal communication and analytical abilities are required to thrive in this role.

Qualifications

• 5+ years of experience meeting and exceeding Enterprise level sales targets.
• Proven track record in developing and managing a sales pipeline.
• Excellent presentation skills are crucial.

Responsibilities

• Manage a territory of named customer accounts.
• Develop deep customer relationships to generate new business opportunities.
• Coordinate with internal partners to create needs-based solutions.

Skills

B2B SaaS Sales experience

Sales pipeline management

Interpersonal communication

Analytical skills

CRM software tools

Education

Bachelor's Degree in a relevant field

Job description

The Customer Account Executive will support the organization's continued growth by building new customer relationships and growing existing accounts.

Responsibilities

• Manage a territory of named customer accounts to identify and secure additional revenue through green space analysis, platform expansions, and current product add‑ons.
• Develop deep customer relationships that span new divisions, departments and/or customer affiliates in order to generate net new business opportunities and achieve sales targets.
• Coordinate internal ETQ business partners, including Solutions Engineering, Legal, Finance, Product/Engineering and Customer Success, to create needs‑based solutions, navigate the customer buying process, manage customer relationships and drive sales.
• Manage an end‑to‑end sales process with a focus on sales execution, precision and accuracy. This includes customer prospecting, needs analysis, proposal development, pricing/quoting, forecasting and timely management of the CRM. Responsibilities include securing executed sales orders, work orders, legal agreements and submission of associated purchase orders.
• Responsible for accurate and timely coordination of pre‑sales related dependencies and engagements, such as RFx's, scheduling client demonstrations, Work Shop's, POC's and technical calls.

Qualifications

• 5+ years of experience meeting and exceeding Enterprise level sales targets in B2B SaaS Sales.
• A proven track record in developing, managing and maintaining a robust sales pipeline.
• Experience creating and managing relationships with customers to create new sales opportunities.
• Experience selling enterprise software solutions preferably to companies in the Life sciences, General Manufacturing, Food & Beverages, Aviation, government, and EH&S industries.
• Bachelor's Degree, in a relevant field of study is a plus.
• Familiarity with the MEDDPICC framework for opportunity management is a plus.
• Able to work in a fast‑paced, self‑directed, entrepreneurial environment.
• Excellent interpersonal communication, analytical, and logical skills.
• Ability to clearly communicate thoughts and ideas over the telephone, client presentation skills and in written correspondence.
• Experience selling into discrete or process manufacturing organizations is a plus.
• Understanding of basic Quality and/or EH&S principals including topics such as GxP, 21 CFR Part 11. Ability, and Sustainability are a plus.
• Able to manage time effectively, manage sales activities and stay organized.
• Able to multi‑task in a collaborative environment with shifting priorities.
• Experience with CRM software tools.