Engineering Service Lead: Scheduling & Operations

Mansell Recruitment Group; Bedford; On-site; GBP 35,000 - 43,000; Full time

Job summary

A recruitment agency is seeking a proactive Service Coordinator to enhance operational efficiency within the service department. You will manage service requests, schedule engineers, and maintain performance reports. The ideal candidate has experience in customer support within an engineering environment and excels in communication. This role offers a salary between £35,000 and £43,000, depending on experience, in a collaborative, fast-paced setting.

Qualifications

• Experience in customer support within an engineering environment.
• Ability to manage service requests and schedule engineers.
• Strong communication skills and proactive attitude.

Responsibilities

• Enhance operational efficiency within the service department.
• Manage service requests and maintain performance reports.
• Schedule engineers based on service requests.

Skills

Customer support experience

Technical mind

Communication skills

Job description

A recruitment agency is seeking a proactive Service Coordinator to enhance operational efficiency within the service department. You will manage service requests, schedule engineers, and maintain performance reports. The ideal candidate has experience in customer support within an engineering environment and excels in communication. This role offers a salary between £35,000 and £43,000, depending on experience, in a collaborative, fast-paced setting.