Engineering Manager I

RLDatix; Richmond; On-site; GBP 70,000 - 90,000; Full time

Job summary

A healthcare technology company in Richmond is seeking an Engineering Manager to lead a multidisciplinary team. Responsibilities include coordinating engineering operations, resolving complex issues, and enhancing performance through automation and collaboration. The ideal candidate must have experience in leading teams, strong problem-solving skills, and the ability to adapt to evolving business needs. This position offers benefits including health insurance and an Employee Assistance Program.

Benefits

Private health insurance

Group accident insurance

Employee Assistance Program

Loyalty Awards for long service

Qualifications

• Experience leading cross-disciplinary engineering teams delivering scalable technical solutions.
• Ability to diagnose complex technical issues and implement structured troubleshooting methods.
• Hands-on experience with automation and deployment workflows enabling efficient delivery.

Responsibilities

• Coordinate engineering operations for effective team performance and policy compliance.
• Analyse operational data to track performance and drive optimization decisions.
• Resolve complex engineering issues ensuring system reliability.

Skills

Leadership

Problem-solving

Collaboration

CI/CD Pipelines

Incident Management

Job description

RLDatix (RLD) is on a mission to help raise the standard of care… everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members making a difference in healthcare… every day.

We’re searching for a Skopje-based Engineering Manager to join our R&D Engineering team, so that we can strengthen the operational performance, compliance maturity, and reliability of our engineering platforms. The Engineering Manager will lead a multidisciplinary team to deliver robust, scalable solutions that align with business objectives and contribute to RLDatix’s mission of safer, better healthcare for all.

How You’ll Spend Your Time

• Coordinatedaily engineering operations to ensure effective team performance, policy compliance, and continuous improvement in workflow efficiency.
• Analyseoperational and technical data to identify trends, track performance metrics, and drive informed process optimization decisions.
• Diagnoseand resolve complex engineering issues across software, infrastructure, and data environments, ensuring system reliability and performance stability.
• Drivedelivery excellence by implementing automation, CI/CD pipelines, and scalable engineering practices that enhance quality and speed.
• Collaboratewith product and business stakeholders to align engineering efforts with strategic organizational goals.
• Implementobservability and monitoring frameworks that enhance visibility, detect anomalies early, and improve incident response time.
• Mentorteam members, developing both technical and leadership capability while fostering an inclusive and learning-driven culture.
• Adaptto ambiguity by translating evolving business needs into flexible technical solutions and agile implementation plans.

What Kind of Things We’re Most Interested in You Having

• Demonstrated experience leading cross-disciplinary engineering teams, defining clear operational metrics, and delivering high-quality, scalable technical solutions.
• Proven ability to diagnose and resolve complex technical issues using structured troubleshooting and analytical methods.
• Experience implementing and maintaining observability, monitoring, and alerting systems for proactive incident detection and system reliability.
• Strong capability to navigate ambiguous requirements, adapting solutions responsively as priorities evolve.
• Hands-on experience with CI/CD pipelines, Infrastructure as Code, and automated deployment workflows to enable efficient and repeatable delivery.
• Proven collaboration skills with cross-functional stakeholders (e.g., Product, Data, Security) to align technical strategy with business outcomes.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, colour, religion, age, gender, national origin, disability, marital status, or any other status or condition protected by law.

As part of RLDatix’s commitment to inclusion, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If accommodation is needed, please contact [e-mail].

Salary offers are based on a range of factors including location, relevant skills, experience, and education.