Engineering Manager AI Business Services (fmd)

Contentful; Greater London; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

A leading digital experience platform is seeking an Engineering Manager to lead a newly formed team focused on building AI-enabled products for marketers. The ideal candidate will have experience in building and integrating AI products, excellent leadership skills, and the ability to guide a distributed team. This role offers the opportunity to shape the team's vision and culture while delivering impactful solutions in a dynamic tech environment, contributing to the company's growth and innovation.

Benefits

Stock Options

Fertility and family building benefits

Generous paid time off

Personal education budget

Annual wellbeing stipend

Monthly communication stipend

New hire office equipment stipend

Qualifications

• 2 years of experience leading development teams with a track record of delivering complex high-impact solutions.
• Comfortable in fast-changing, ambiguous environments.
• Experience with AI-powered products focusing on customer impact.
• Technical depth in modern web technologies and AI/ML applications.
• Experience handling complex content structures and large datasets.

Responsibilities

• Lead and grow a globally distributed engineering team.
• Partner with stakeholders to define the roadmap for AI solutions.
• Build high-performance products integrating AI capabilities.
• Drive innovation while ensuring secure and reliable systems.
• Mentor and develop engineers across levels.
• Guide the team through solution design and operations.

Skills

Leadership in development teams

AI product development

Performance optimization

Collaboration across teams

Job description

We are looking for an Engineering Manager (f/m/d) to lead a new Business Services team focused on buildingAI-enabled products for marketers and expand Contentful’s impact by capturing adjacent spend and workflows that drive innovation at the intersection of content data and AI.

Because this is a new group being formed it represents a unique opportunity to act as an entrepreneur inside Contentful: shaping vision, culture and execution from the ground up.

What to expect

In this role you’ll work closely with senior stakeholders across the business to understand business strategy and goals, and work with internal teams and external partners to ensure our technical architecture, tech stack and development strategy are aligned to deliver business impact.

• Lead and grow a high‑performing globally distributed engineering team, ensuring a culture of collaboration, ownership and continuous improvement.
• Partner with Product Design and cross‑functional stakeholders to define the roadmap for AI‑enabled marketing solutions.
• Build scalable high‑performance products that integrate AI capabilities into marketers’ daily workflows with a focus on usability, automation and business impact.
• Drive innovation and experimentation while ensuring secure, reliable and performant systems.
• Mentor and develop engineers across levels, fostering technical excellence and leadership growth.
• Guide the team through solution design, coding, testing, deployment and operations.
• Ensure alignment between technical execution and business objectives with clear communication of progress and priorities.

What you need to be successful

We’re looking for an enthusiastic and entrepreneurial Engineering Manager (f/m/d) who thrives in building new teams and products. To succeed in this role you should:

• 2 years of experience leading development teams with a track record of delivering complex high‑impact technical solutions.
• Be comfortable operating in ambiguous, fast‑changing environments balancing short‑term impact with long‑term strategy.
• Experience building or integrating AI‑powered products (e.g. LLM‑based systems, recommendation engines, personalization features) with a focus on delivering customer and business impact.
• Bring technical depth in modern web technologies and AI/ML‑enabled applications with enough hands‑on experience to guide solutioning and challenge technical decisions.
• Excel at optimizing performance and scalability with experience handling complex content structures and large datasets.
• Balance innovation with immediate impact, overseeing technical delivery while driving team capabilities and capacity. You’re eager to work with the latest technologies and products.
• Collaborate effectively across teams (Product Design, Data, Engineering) aligning technical work with business goals.
• Have a strong mentoring track record fostering a culture of continuous learning, technical excellence and quality within a distributed team.
• Embrace continuous learning, staying up to date with industry trends and encouraging growth within your team.

Bonus:

• Familiarity with martech ecosystems, marketing workflows and integrations.
• Experience working in entrepreneurial or incubation environments such as starting new teams or products from scratch.
• Knowledge of data privacy compliance and security best practices in SaaS and AI‑enabled applications.

Whats in it for you

• Join an ambitious tech company reshaping the way people build digital experiences.
• Full‑time employees receive Stock Options to share in the success of our company.
• Fertility and family building benefits including a lifetime reimbursable wallet to support your growing family.
• Work‑Life balance and You Time – generous paid time off including vacation days, sick days, education days, compassion days for loss and volunteer days.
• Use your personal annual education budget to improve your skills and grow in your career.
• Enjoy a full range of virtual and in‑person events including workshops, guest speakers and fun team activities supporting learning and networking.
• Annual wellbeing stipend to care for your physical, financial or emotional health.
• Monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees.

Who are we

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery and real‑time experimentation, powering next‑generation digital experiences across brands, regions and channels for more than 4,200 organizations worldwide.

Everyone is welcome here!

Contentful is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender identity, age, disability, or status as a protected veteran.

We believe that our products and services benefit from the diverse backgrounds and experiences of our team and are committed to creating an inclusive environment that empowers employees.

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.