Engineering Customer Service Manager - 4 Day Week, Global Accounts

E3recruitment; Long Lee; On-site; GBP 32,000 - 37,000; Full time

Job summary

A leading engineering company in Long Lee seeks a Customer Service Manager to oversee client interactions and project management. You will be the primary contact for customer inquiries focused on delivery and technical aspects, manage key account relationships, and lead a small team. A competitive salary between £32,000 and £37,000 is offered, alongside additional benefits including a four-day working week and comprehensive healthcare access.

Benefits

Competitive salary

28 days annual leave

4-day working week

Access to healthcare

Professional development opportunities

Qualifications

• Proven experience in customer service management within technical fields.
• Strong communication skills with clients and internal teams.
• Ability to manage complex projects from inquiry to delivery.

Responsibilities

• Act as main contact for customer inquiries about delivery and specifications.
• Manage key account relationships and oversee team operations.
• Lead a small team and ensure project delivery.

Skills

Customer relationship management

Team leadership

Logistics management

Job description

A leading engineering company in Long Lee seeks a Customer Service Manager to oversee client interactions and project management. You will be the primary contact for customer inquiries focused on delivery and technical aspects, manage key account relationships, and lead a small team. A competitive salary between £32,000 and £37,000 is offered, alongside additional benefits including a four-day working week and comprehensive healthcare access.