Engineering Customer Sales Support

Premier Placement Services; Newcastle-under-Lyme; On-site; GBP 25,000 - 35,000; Full time

Job summary

A market-leading engineering company is seeking an Engineering Customer Sales Support assistant to join their team in Newcastle-under-Lyme. You will be responsible for preparing tailored quotations, building strong client relationships, and liaising with the external sales team. Essential skills include computer literacy, strong communication, and a customer-focused approach. The role offers opportunities for career progression and full product training within a supportive team environment.

Benefits

Full product training provided

Career progression opportunities

Supportive team environment

Qualifications

• Computer literacy in Microsoft Office is essential.
• Strong written and verbal communication skills needed.
• Ability to organise and prioritise tasks effectively.
• Self-motivated with flexibility in approach.
• Good standard of English and Maths required.
• Must be a team player with a customer-focused approach.

Responsibilities

• Handle incoming enquiries through phone and email.
• Prepare accurate quotations tailored to customer specifications.
• Select products according to customer requirements.
• Build lasting client relationships.
• Liaise with area sales managers and internal teams.
• Provide input on market trends and customer feedback.

Skills

Computer literacy (Microsoft Office)

Strong communication skills

Organisational and prioritisation skills

Self-motivated and flexible attitude

Customer-focused approach

Education

Engineering qualifications (ONC, HNC, BEng, etc.)

Tools

CRM software

Job description

Join a Market-Leading Engineering Company

This is an exciting opportunity to be part of a collaborative and innovative company where your input matters and your career can grow.

As an Engineering Customer Sales Support assistant you’ll be responsible for preparing quotations tailored to customer specifications, ensuring correct product selection, and maintaining strong client relationships. You’ll also work closely with the external sales team and management, contributing to the overall success of the business.

Key Responsibilities

• Handle incoming enquiries (phone & email)
• Prepare accurate quotations
• Select products in line with customer requirements
• Build lasting client relationships
• Liaise with area sales managers & internal teams
• Input on market trends and customer feedback
• Utilise CRM, sizing, and accounting software

Essential

• Computer literacy (Microsoft Office)
• Strong communication skills (written and verbal)
• Organisational and prioritisation skills
• Self-motivated and flexible attitude
• Good standard of English and Maths
• A team player with a customer‑focused approach

Desirable

• Engineering qualifications (ONC, HNC, BEng, etc.)
• Prior experience in internal sales or technical sales roles

Opportunities

• Full product training provided
• Career progression opportunities
• Supportive and friendly team environment
• Be part of an industry‑leading company with a strong reputation

Premier Placement Services are acting as an employment agency for this vacancy