Engagement Manager: Fraud Risk Solutions Lead

Lexis Nexis; Badminton; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A global risk assessment firm is seeking an Engagement Manager to optimize customer use of email-based risk assessment solutions. This role involves collaborating with account managers to drive value, conduct analysis, and enhance solution performance across various markets. Ideal candidates should have strong SQL and Python skills, a proactive approach to problem-solving, and effective communication abilities. The position offers a range of benefits including generous holiday allowances and development resources.

Benefits

Generous holiday allowance

Health screening and private medical benefits

Wellbeing programmes

Life Assurance

Competitive contributory pension scheme

Travel Season ticket loan

Electric Vehicle Scheme

Employee discount scheme

Qualifications

• Proficiency in SQL and Python for data analysis.
• Ability to analyze various data types including XML and flat files.
• Interest in collaboration with company areas and customers.
• Desire to learn new processes and technologies.
• Good research skills focused on fraud analysis.

Responsibilities

• Support business reviews for key accounts with analytical insights.
• Conduct proactive monitoring and improve solution performance.
• Perform rule adjustments to address emerging risks.
• Develop action plans to enhance customer maturity.
• Conduct routine fraud review verification and timely corrections.
• Enhance fraud detection performance with optimized strategies.

Skills

SQL

Python

Data analysis

Fraud analysis

Research skills

Oral communication in English

Tools

Data workflow management tools

Job description

A global risk assessment firm is seeking an Engagement Manager to optimize customer use of email-based risk assessment solutions. This role involves collaborating with account managers to drive value, conduct analysis, and enhance solution performance across various markets. Ideal candidates should have strong SQL and Python skills, a proactive approach to problem-solving, and effective communication abilities. The position offers a range of benefits including generous holiday allowances and development resources.