Engagement Manager, Enterprise Trust & Safety (UK/Israel)

ActiveFence; United Kingdom; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading security and safety solutions provider is seeking an Engagement Manager to act as the primary point of contact for enterprise clients. Responsibilities include building strong relationships, monitoring customer health, and ensuring timely responses to client needs. Ideal candidates will possess over 3 years of experience in customer-facing roles, especially in Trust & Safety industries, and demonstrate exceptional communication and problem-solving skills. This full-time role is based in the UK, offering opportunities for growth in a dynamic field.

Benefits

Professional development opportunities

Supportive, mission-driven team

Qualifications

• 3+ years in a customer-facing role, ideally in Trust & Safety or similar.
• Exceptional interpersonal and communication skills.
• Sharp, detail-oriented, and capable of navigating challenges.

Responsibilities

• Act as primary contact for day-to-day client needs.
• Build trust-based relationships with enterprise customers.
• Monitor customer health and satisfaction.

Skills

Interpersonal skills

Communication skills

Problem-solving

Adaptability

Team collaboration

Job description

A leading security and safety solutions provider is seeking an Engagement Manager to act as the primary point of contact for enterprise clients. Responsibilities include building strong relationships, monitoring customer health, and ensuring timely responses to client needs. Ideal candidates will possess over 3 years of experience in customer-facing roles, especially in Trust & Safety industries, and demonstrate exceptional communication and problem-solving skills. This full-time role is based in the UK, offering opportunities for growth in a dynamic field.