Engagement Lead

Value Creed; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A technology solutions company in the UK seeks a senior client account manager with over 8 years of energy or professional services experience. The role involves leading key client accounts and driving strategy for growth. Candidates should demonstrate strong communication skills and the ability to partner with C-level executives. A commitment to client engagement and a consultative approach are essential. Join us for a unique work experience focused on mentorship and personal development.

Benefits

Mentorship and support

Opportunities for growth

Valued team culture

Qualifications

• 8+ years of experience in energy and/or professional services.
• Proven experience managing client delivery engagements.
• Ability to engage with C-level executives as a trusted adviser.

Responsibilities

• Lead key client accounts and ensure sustained growth.
• Drive the account plan and client strategy for revenue goals.
• Build trusted partnerships with CXOs and senior stakeholders.

Skills

Client relationship management

Consultative mindset

Strong communication skills

Leadership and people development

Understanding of energy industry

Job description

Job Responsibilities

• Lead 1–3 key client accounts, acting as the primary point of contact and ensuring sustained YoY growth
• Own and drive the Value Creed (VC) Account Plan and client strategy, delivering on revenue, satisfaction, and growth metrics
• Develop and maintain deep client relationships, including a multi-year vision and execution roadmap
• Build trusted partnerships with CXOs and senior stakeholders beyond IT, including through thought leadership, marketing initiatives, and strategic engagements
• Shape high-value proposals and negotiate client agreements that drive mutual success
• Meet and exceed quarterly and annual booking targets; ensure financial goals and delivery expectations are aligned
• Collaborate with VC delivery teams to ensure excellence in project execution and client satisfaction
• Accurately manage opportunities in the CRM pipeline for visibility, forecasting, and cross-selling
• Maintain strong knowledge of VC’s go-to-market offerings, solutions, and industry trends
• Promote cross-selling across VC’s services, solutions, and horizontal capabilities
• Contribute to internal initiatives, best practices, and the broader VC Growth Community

What will put you ahead

• 8+ years of experience in energy and / or professional services
• Proven experience managing client delivery engagements
• Strong understanding of the energy industry, including key trends, challenges, and opportunities
• Ability to engage and build partnerships with C-level executives as a strategic, trusted advisor
• Deep understanding of client culture, organizational structure, and decision-making processes
• Consultative mindset with the ability to discern business needs and shape effective solutions
• Strong communication and influence skills to navigate complex organizations
• Experience organizing and facilitating client and internal team workshops
• Ability to manage and inspire cross-functional global teams, driving results and change
• Understanding of software delivery processes to align with internal VC teams and client stakeholders
• Passion for leadership, people development, and making a positive societal impact
• High learning agility, adaptability, and commitment to continuous improvement

About Us

Value Creed, founded in 2016, is a systems integration and technology solutions company that serves leading energy clients from offices in North America, Canada, the UK, Singapore, UAE, and Europe. Value Creed is headquartered in Dallas, TX, with operations in North America, Canada, Singapore, the UK, and India.

We specialize in commodity trading and risk management technology and business process optimization, with core expertise in Crude Oil, Refined Products, Gas & Power.

Our strong culture of appreciation and trust has made us what we are today. From executives to our newest hire, every employee is made to feel valued and essential , both in and out of the office. Providing plenty of opportunities, mentorship, support, and giving our team an environment where they can learn and grow makes us a great place to work!

Ready to experience a new way of working? Apply now!