Engagement and Participation Worker | Rotherham Doncaster and South Humber NHS Foundation Trust

Rotherham Doncaster & South Humber NHS Foundation Trust; Doncaster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare organization in Doncaster is seeking an experienced individual to join the Children’s Care Group Transformation Team. The role focuses on engaging with children, young people, and their families, improving patient feedback processes, and coordinating public engagement activities. Candidates should possess strong communication skills and a commitment to inclusive practices.

Qualifications

• Experience in patient and public engagement.
• Ability to work collaboratively with diverse teams.
• Strong communication and organizational skills.

Responsibilities

• Support engagement processes with children/young people and families.
• Monitor and report on patient outcomes effectively.
• Plan and coordinate outreach events and meetings.

Job description

Overview

The Children’s Care Group Transformation Team are looking for a dynamic, experienced, self-motivated person who will:

• support and assist in the involvement of children/young people, and their families/carers, who are engaged in services delivered by the Children’s Care group in line with the Trust’s Patient and Public Engagement and Experience Strategy
• consolidate and develop information received from patient feedback and provide this in a way that will assist management in the development of a patient and carer informed service
• engage with local service users and carer groups working across all three geographical areas
• work with existing Engagement and Participation Worker and other team members
• work closely with the trust Equality, Diversity and Participation Team, operational services and across the Integrated Care Systems to provide patient and public engagement opportunities

In relation to patient and public engagement and experience the post holder’s main responsibilities will be to:

• Support delivery and work with the Children’s Care Group and Trust Patient and Public Engagement and Experience Strategy.
• Work closely with the Children’s Care group transformation team in relation to patient and public engagement and experience opportunities.
• Work with individual services to establish links with patients and members of the public including groups and networks within each of the localities in which the Trust provides services
• Explore innovative ways of engaging stakeholders.
• Plan, facilitate and coordinate meetings, events, focus groups and other methods of working collaboratively with patients, carers, the public and staff. Reasonable adjustments may also need to be considered, e.g., working with patients with learning disabilities or other disabilities. The post holder will be responsible for recommending policy/service changes following the evaluation of feedback which is received from patient, carer and public events
• Monitor patient related outcomes using accepted outcome measures, and ensure these outcomes are fed back to children/young people and their families/carers appropriately.
• Facilitate improvements in levels of service user feedback across the service, using feedback processes such as ‘Care Opinion’ under the direction of management.

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are dedicated to the development of our people and hold a learning half day every month for our colleagues.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook

Please view the attached job description and person specification to view the full details about the role

We reserve the right to close the vacancy early if there are a high amount of applications

This advert closes on Friday 19 Sep 2025