Endoscopy Waiting List Coordinator – NHS Admin

Royal Cornwall Hospitals Trust; Truro; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare trust in Truro seeks a reliable Assistant Waiting List Coordinator to manage waiting lists efficiently. Candidates should possess excellent communication, organizational skills, and previous NHS administration experience. The role involves using NHS booking systems to ensure timely appointments, maintaining administrative workflows, and supporting endoscopy staff. An NVQ 3 in administration or equivalent and GCSEs in English and Maths are required. This role offers the chance to contribute significantly to patient care within a dedicated team.

Qualifications

• Previous NHS or similar healthcare background.
• Experience in managing administrative duties effectively.
• Use of electronic patient record systems.

Responsibilities

• Efficient management of waiting lists for the Endoscopy team.
• Make decisions regarding cancellations and rearrangements.
• Directly book appointments based on clinical requirements.

Skills

Excellent communication skills

Organisational skills

Ability to manage own workload

Experience with NHS booking systems

Analytical skills

Experience with Excel and databases

Education

GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent

NVQ 3 or equivalent in administration

ECDL or equivalent

Tools

Administration System (PAS)

MAXIMS

ERS

Scorpio

Job description

A leading healthcare trust in Truro seeks a reliable Assistant Waiting List Coordinator to manage waiting lists efficiently. Candidates should possess excellent communication, organizational skills, and previous NHS administration experience. The role involves using NHS booking systems to ensure timely appointments, maintaining administrative workflows, and supporting endoscopy staff. An NVQ 3 in administration or equivalent and GCSEs in English and Maths are required. This role offers the chance to contribute significantly to patient care within a dedicated team.